---
name: "SHIBUYA SKY"
lat: 35.658701
lng: 139.701668
official_url: "https://www.shibuya-scramble-square.com/sky/"
fee: "There are only two fares — adult, meaning 12 and over, and child, meaning 11 and under plus 12-year-olds still at elementary school. Children of 5 and under, and 6-year-olds not yet at school, go free. The adult fare changes with the entry time and with where you buy it: bought on the web it is 2,700 yen for entry up to 14:59 and 3,400 yen from 15:00; bought at the 14th-floor counter it is 3,000 yen up to 15:00 and 3,700 yen from 15:00. The child fare is a flat 1,200 yen and is sold only at the counter on the day, with the child present. The disability fare is a refund, not a cheaper ticket, and it only works if you bought through the official Webket site or through Trip.com, KKday or Klook: show the certificate at the 14th-floor counter just before you go in and half of what you paid comes back, one carer included. Some ticket types are excluded and it cannot be combined with any other discount. There is no group booking and no group discount. The annual passport is 10,000 yen a year, but new sales are suspended and only renewals are being taken"
last_verified: "2026-08-11"
---

# SHIBUYA SKY

The tower above Shibuya Station carries this deck to an open rooftop 229 meters up. Its edge looks down on the scramble crossing, which is what most people come for, and it usually has a queue. Behind it, a corner called Cloud Hammock is for lying on your back and watching the sky. The floor below is indoors: corridors of light and Shibuya's own data, with one installation built to be touched.

- Area: tokyo_shibuya-harajuku
- Type: sightseeing
- Hours: Open 10:00 to 22:30 every day, with last entry at 21:20; the ticket counter on the 14th floor is also open 10:00 to 21:20, and nobody is let in after 21:20. The only regular closing day is 1 January. Temporary closures and shortened hours do happen and are announced on the official site. Once you are inside there is no time limit, but you cannot go out and come back in. The rooftop can be closed at any time for weather. The Crossing Light show runs on the hour and half hour from 19:00 every day, and the photo service on the rooftop is staffed 10:00 to 22:00 with sales until 22:30
- Last verified: 2026-08-11

## Family facts (value + conditions + source + verified date)

| Feature | Value | Conditions | Verified | Source |
|---|---|---|---|---|
| Stroller friendly | Yes | You can come with a stroller and push it as far as the 46th floor, but you cannot take it out onto the roof. The roof only accepts the building's own loan strollers, collected from the information counter on 46F, and even with one of those you cannot enter parts of the roof including the helipad. The official notes recommend a baby carrier instead. Two more things the official notes say: staff will show you to the priority lift if you are with a stroller, a wheelchair or unsteady on your feet, because there are stairs and escalators on the way; and carrying a child in your arms or on your shoulders while entering, viewing or moving around is refused as dangerous. Bags of any kind are also barred from the roof, so whatever hangs off the stroller goes into the 46F locker | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/faq/) |
| Diaper changing table | Yes | Two changing tables in the Baby Room on the 46th floor, inside the paid area. Before the gate, the building itself has changing tables on floors 4, 6, 9 and 14 from 10:00 to 21:00, and a bigger Baby Care Room on the 13th floor open 10:00 to 23:00 — worth using on the way in, because there is no re-entry once you go through | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Nursing space | Yes (1) | One nursing space, in the Baby Room on the 46th floor, with a bottle warmer beside it. It is the only one inside the paid area, so it can be taken when you need it. Before the gate, the building's own Baby Care Room on the 13th floor has three nursing spaces and is open 10:00 to 23:00 | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Indoor / outdoor | 混在 | Both. The 46th-floor gallery is indoors and the rooftop stage is open air, and they behave differently in bad weather: for safety the rooftop is closed in strong wind, rain, snow, approaching thunderclouds, photochemical smog or extreme heat, without notice. The indoor gallery stays open on those days, and if the roof is shut at your entry time you can cancel an eligible web ticket free before going in — though not once you are a certain time past your slot | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/ticket/) |
| Family restroom | Yes | An accessible restroom on the 46th floor inside, fitted for ostomates — the official page gives the floor but not how many. Before the gate, the building has accessible restrooms on B1F, 3F to 7F and 9F to 14F, and those carry a child toilet seat, a baby chair, a changing table and a changing platform; the one on 3F also has a full-size adult changing bench | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Diaper disposal bin | Not checked yet | Not stated. The official information page lists what the 46F Baby Room holds — nursing space, two changing tables, a bottle warmer — and says nothing about a bin for used nappies (2026-08-11) |  |  |
| English support | Not checked yet | Not stated for the venue itself. The official site has a language switch and publishes its ticket-cancellation guide as PDFs in English, simplified and traditional Chinese and Korean, but nothing on the official pages says whether the signs inside or the staff work in English (2026-08-11) |  |  |
| Outside food allowed | No | You cannot bring food or drink in at all — the official entry notes ask you to refrain from bringing any, and add that even chewing gum is firmly refused. Eating and drinking inside is limited to the cafe and bar Paradise Lounge on the 46th floor and the seasonal rooftop bar; everywhere else it is not allowed. Food and drink are also on the list of things that cannot go up to the roof. There is no exception written for baby food, and nursing is a matter for the 46F Baby Room | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/ticket/) |
| Kids' toilet seat & step stool | Not checked yet | Not stated for the 46F restroom, which the official page describes only as accessible and fitted for ostomates. The building's own accessible restrooms — B1F, 3F to 7F, 9F to 14F, all before the gate — do carry a child toilet seat and a baby chair, so the 14th-floor one just outside the entrance is the practical answer on the way in (2026-08-11) |  |  |
| Elevator | Yes | Yes, and staff will take you to it. The official entry notes say there are stairs and escalators on the route and that they will show anyone with a stroller or wheelchair, or unsteady on their feet, to a priority lift — ask the nearest member of staff. The ride up from the 14th floor is itself a lift, the Transition Pod, with images on the ceiling and surround sound; the last leg from 46F up to the roof is an escalator. To reach the 14th-floor entrance in the first place, the official advice is to use the SHIBUYA SKY lift outside the building on the 1st floor. Note that it does not stop at 2F on weekends, public holidays or when busy | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/ticket/) |
| Stroller rental | Yes | Yes, but only for the roof. The loan strollers are the only ones allowed out onto the rooftop, and they are handed out at the information counter on the 46th floor. No booking is taken, you show ID, numbers are limited, and the child has to weigh 18 kg or less and be able to sit up unaided. Even with a loan stroller you cannot enter parts of the roof including the helipad. Before the gate there is a separate service: the building lends strollers free from the 2nd-floor information counter, 10:00 to 21:00, for children from one month to four years, and those may not be taken out of the building | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Child switch (rider swap) | Not checked yet | No such scheme is described. There is no ride here with a height or age limit that one parent would have to sit out, and the official pages say nothing about swapping. What does exist instead is the rooftop rule: with a stroller you cannot enter parts of the roof, so the parent pushing may end up waiting there (2026-08-11) |  |  |
| Steps & slope caution | 段差多い | The official entry notes warn twice. There are stairs and escalators on the route, and staff will show anyone with a stroller or wheelchair to a priority lift if you ask. And parts of the route are deliberately kept dark for the lighting design — 'please take particular care on the stairs'. Walking sticks and crutches are fine. The last leg from the 46th floor up to the roof is an escalator, and the roof itself is where a stroller has to be swapped for a loan one | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/ticket/) |
| Nursing rooms | Yes (1) | One, inside the Baby Room on the 46th floor | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Diaper changing tables | Yes (2) | Two, in the Baby Room on the 46th floor | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Hot water for formula | Yes | A bottle warmer is in the Baby Room on the 46th floor. The building's Baby Care Room on the 13th floor, before the gate, has one too | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/info/) |
| Fathers welcome | Not checked yet | Not stated. Neither the SHIBUYA SKY information page nor the building's own page says whether fathers may use the baby room or the nursing space (2026-08-11) |  |  |
| Microwave | Not checked yet | Not stated. The official list of what the 46F Baby Room holds is nursing space, two changing tables and a bottle warmer — no microwave is mentioned (2026-08-11) |  |  |
| Room privacy | Not checked yet | Not stated. The official page names a Baby Room with a nursing space inside it but does not say whether that space is a closed cubicle or a curtained booth (2026-08-11) |  |  |
| Lost-child support | Not checked yet | Not stated for the observatory itself. The information counter on 46F handles guidance and lost property, and lost items are searched through a service called find, but nothing on the official SHIBUYA SKY pages describes what happens if a child goes missing. The building around it does have paging: the Shibuya Scramble Square information counters on B2F and 2F handle in-house announcements including lost children, 10:00 to 21:00, on 03-4221-4280 (2026-08-11) |  |  |
| Crowding (guide) | Yes | The official site does not publish a crowding chart, but it does publish today's state on its top page: today's hours and last entry, a line reading that today's tickets have sold out when they have, and an open/closed panel with three rows — rooftop, indoors, and the rooftop bar. The indoor row is the one that matters on a bad day, because it stays open when the roof does not. Beyond that the rules themselves tell you how crowded it gets. Entry is in 20-minute slots; for anyone 12 and over, if the web is sold out the counter is sold out too, and tickets only go on sale two weeks ahead. Entry is restricted when busy. Turn up late for your slot and you may be held back, refused, or charged the difference. Even tripods and selfie sticks, allowed indoors on 46F, are refused when it is crowded, and getting from the 14th-floor gate up to the rooftop bar can take a while at busy times | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/) |
| Stroller access notes | Yes | Three things to settle before the gate. First, where the entrance is: the ticket counter and gate are on the 14th floor of Shibuya Scramble Square, and the official page warns that people very often turn up at the Sky Lobby on the 11th floor of Shibuya Hikarie by mistake. Use the SHIBUYA SKY lift outside the building on the 1st floor; it does not stop at 2F on weekends, public holidays or when busy. Second, luggage. Staff check bags at the entrance, and the roof takes no bag of any kind, so a family arriving with things has three places to put them: the small rooftop locker on 46F (H320 x W375 x D430) for what the roof will not take; the coin lockers on the building's 1st floor, 10:00 to 21:00; and, for a suitcase, the left-luggage desks the official page names — the tourist centre on the 1st floor of Shibuya Fukuras, which also gives you half-price drinks on a SHIBUYA SKY ticket, and Hikarie Conference on the 11th floor of Shibuya Hikarie, which must be booked ahead. The building itself states it has no left-luggage counter and no large coin lockers, and the official advice is to leave big bags near the station before you come. Third, the stroller: you can push it to the 46th floor but not onto the roof, so decide there whether you are borrowing the house stroller, using a carrier, or staying indoors. There is no car park, no bicycle park and no drop-off point at the building | 2026-08-11 (web) | [source](https://www.shibuya-scramble-square.com/sky/access/) |
| Official family-friendly certification | Not checked yet | No certification mark from a local authority or third party is shown on the official pages (2026-08-11) |  |  |
| Quietness (guide) | Not checked yet | Not stated. The official pages say nothing about noise or quiet. The nearest thing is the rooftop bar's own line that it is a place for a calm, special stretch of time — but that bar refuses anyone under 20, so it is not an answer for families (2026-08-11) |  |  |