--- name: "Tenmonkan Mujyaki" lat: 31.58924 lng: 130.556 official_url: "https://mujyaki.co.jp/" fee: "The standard Shirokuma is 950 yen in the regular size and 700 yen in the baby size; the regular feeds one to two people and the baby feeds one. Matcha, yoghurt and the rice-cake versions are 1,000 and 800 yen, and the Special is 1,600 yen in one size only. Soft-serve and pudding Shirokuma come in the regular size only during Golden Week and in July and August. Handy Shirokuma to take away is 550 yen, apple juice 300 yen, and the local jambo-mochi rice cakes 600 yen. If your table is ordering Shirokuma only, each adult must order one, but children of primary-school age and under are exempt. Inside the shop, cash, credit cards, PayPay, d-barai and au Pay all work; for takeaway the ground-floor counter can go cash-only depending on the season." last_verified: "2026-08-16" url: "https://www.piggybackjapan.com/spots/spot_0000186/" publisher: "Piggyback Japan" method: "Each fact below was read from the official page it links to. The date in the Verified column is the day we last opened that page." reuse: "Free to reuse with the check date kept. A link back is appreciated, not required." --- # Tenmonkan Mujyaki Shirokuma began here in 1947: shaved ice under the shop's own milk and syrup, piled with mandarin, peach and sweet beans. Seen from above, the fruit resembled a polar bear's face, hence the name. Freshly shaved bowls are served at this original shop and one branch by Kagoshima-Chuo station, nowhere else. No seat can be booked, so you join the queue in arrival order. If waiting is out, the window left of the door sells a handheld version. A lift as well as stairs reaches the second-floor restaurant. - Area: kagoshima - Type: restaurant - Average stay: 60 min - Hours: 11:00-19:00, with last orders at 18:15 for food and 18:30 for Shirokuma and drinks. Hours change with the season and the weather. Closing days are irregular rather than fixed to a weekday, and the season can change the run of business days too, so check the news page before you go. The second-floor restaurant keeps the same hours; the branch inside Amu Plaza at Kagoshima-Chuo station runs 11:00-20:00. - Last verified: 2026-08-16 ## Family facts (value + conditions + source + verified date) | Feature | Value | Conditions | Verified | Source | |---|---|---|---|---| | Stroller friendly | Not checked yet | | | | | Diaper changing table | Not checked yet | | | | | Nursing space | Not checked yet | | | | | Family restroom | Not checked yet | | | | | Diaper disposal bin | Not checked yet | | | | | Kids' toilet seat & step stool | Not checked yet | | | | | Indoor / outdoor | Indoor | The ground-floor cafe is indoors, and the approach from the tram stop runs under a covered shopping arcade, so rain does not decide the day. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/wp/honten1f/) | | Elevator | Yes | The building has a lift as well as stairs up to the second-floor restaurant. Whether it reaches the ground-floor cafe entrance itself is not stated. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/wp/honten1f/) | | Outside food allowed | Not checked yet | | | | | English support | English menu & signs | An English menu is linked from the top of the official site (it opens on a separate site). Nothing is stated about English-speaking staff. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/) | | Child entry policy | Not checked yet | | | | | High chair | Not checked yet | | | | | Tatami seating | Not checked yet | | | | | Private room | Yes | Half-private booths on both floors - 52 seats downstairs, 60 upstairs. Upstairs they are described as suited to families with small children, but seats cannot be chosen in advance and none of it can be reserved. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/wp/honten2f/) | | Kids' menu | Not checked yet | | | | | Kids' tableware | Not checked yet | | | | | Baby food policy | Not checked yet | | | | | Non-smoking | Completely non-smoking | Non-smoking throughout, electronic cigarettes included, on both floors. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/wp/honten1f/) | | Allergy support | Not checked yet | | | | | Official family-friendly certification | Not checked yet | | | | | Best-fit ages (guide) | Not checked yet | | | | | Crowding (guide) | Not checked yet | | | | | Quietness (guide) | Not checked yet | | | | | Serving speed (guide) | Not checked yet | | | | | Lost-child support | Not checked yet | | | | | Stroller access notes | Yes | Get off the tram at Tenmonkan-dori, enter the covered arcade (Tenmonkan G3) on the Sentelas side and walk about 150 metres straight; a Seven-Eleven appears on your left, and the building with the polar-bear figure at the door is it. The whole approach is flat and under cover. There is no car park of the shop's own - paid coin parking sits behind and around the building. The shop's phone is 099-222-6904, answered 10:00-19:00. | 2026-08-16 (web) | [source](https://mujyaki.co.jp/wp/honten1f/) | ## How to cite these facts Free to reuse. Every fact above was read from the official page it links to, and re-checked on 2026-08-16. We keep the check date visible so you can tell how old a fact is — please keep it when you quote us. A link back is appreciated but not required. **Ready to paste (Markdown)** ``` Elevator at Tenmonkan Mujyaki — checked 2026-08-16 — [Piggyback Japan](https://www.piggybackjapan.com/spots/spot_0000186/) ``` **Ready to paste (HTML)** ``` Elevator at Tenmonkan Mujyaki — checked 2026-08-16 — Piggyback Japan ``` Found something out of date? Tell us and we will re-check the official page and update the date.