Haneda Airport SIM & Wi-Fi Rental Counters
SaveStaffed counters for SIM cards and Wi-Fi sit in two of the three terminals.
Outside the Terminal 3 shop, an unmanned rental machine runs around the clock for midnight landings.
More about this place (history, size)
Seven outlets at Haneda handle SIM cards and Wi-Fi rental: staffed counters in Terminals 2 and 3, while Terminal 1 has machines and no staffed desk at all. What they rent falls into three kinds, mobile phones, pocket Wi-Fi routers and data cards, each in an overseas version and a domestic one. The odd part is that the airport's own information desk holds only the locations and opening hours; for plans and stock you ask each of the seven shops directly.
- The Mobile Center on the second floor of Terminal 3 has an unmanned Wi-Fi rental machine outside the shop that runs 24 hours, so you can collect one even landing around midnight.■
- Terminal 1 is the only place where a prepaid SIM for use in Japan can be bought from a vending machine; arriving on an international flight into Terminal 2 or 3, you go to a counter.■
- The airport cannot answer questions about what is sold, such as plans or stock, so you ask each of the seven outlets directly; the airport's official desk holds only locations and opening hours.■
- With WiFiBOX you book and pay on the web, scan the QR code on the dispensing machine and lift the unit out of a slot, without joining a counter queue.■
- A WiFiBOX can be collected from two days before the day you start using it, so there is no rush on the morning you arrive.■
- WiFiBOX units can be collected and returned at more than 650 places, including about 50 airports across Japan such as Haneda, Narita and Kansai.■
- WiFiBOX has no booking deadline and can be picked up the same day, taking about ten seconds at the fastest with no counter queue.■
- The international departures lobby on the third floor of Terminal 2 also has a WiFiBOX dispensing machine, standing next to the Mobile Center.■
- Three kinds of thing can be rented, mobile phones, pocket Wi-Fi routers and data cards, in versions for use overseas and for use in Japan.■
- If the Terminal 1 vending machine goes wrong, AnyFone JAPAN customer support is on 050-5527-0564, which only answers between 10:00 and 17:00.■
- The Mobile Center on the second floor of Terminal 3 is on 03-5708-7035 during its opening hours, so stock can be checked before you go to collect.■
With kids, here's the plan
At Terminal 3 the SIM and Wi-Fi counters sit in the arrivals lobby on the second floor, the level you come out onto after immigration. Even landing around midnight, the unmanned Wi-Fi rental machine outside the shop there works around the clock. To skip the queue with children in tow, book a WiFiBOX online, then scan the QR code on the machine and take the unit out. Staffed counters exist only in Terminals 2 and 3; in Terminal 1 there are machines and nothing else. The departures lobby on Terminal 3's third floor takes returns, so your arrival and departure terminals decide where you go.
How was it with your kids?
Not greatGreat
- ElevatorElevator：not checked
- Stroller OKStroller friendly：not checked
- RentalStroller rental：not checked
- NursingNursing space：not checked
- ChangingDiaper changing table：not checked
- Diaper binDiaper disposal bin：not checked
- Family WCFamily restroom：not checked
- Kids' toiletKids' toilet seat & step stool：not checked
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
See all conditions in detail (2)
Haneda Airport SIM & Wi-Fi Rental Counters · Links & reads ▾
Where to go next
Near here
Terminal 1, 3-3-2 Haneda Airport, Ota-ku, Tokyo 144-0041, Japan■
Basics
- Fee：The airport publishes no prices and says to ask each shop. The one operator here that publishes Japan rates is WiFiBOX (Telecom Square): per day, 1,390 yen for genuinely unlimited data, 840 yen for 'unlimited' that drops to 1Mbps once you pass 3GB in a day and resets the next morning, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB. Fourteen days takes 15% off, and the 30-day pack brings the unlimited plan to 14,619 yen in total, or 488 yen a day.■■
- Hours：Terminal 3 arrivals, 2F: Mobile Center (Telecom Square) 6:30-23:00, with an unmanned Wi-Fi rental unit outside the shop around the clock, and AnyFone JAPAN 6:00-23:00 - though AnyFone's prepaid smartphones are only handled 10:00-20:00. Terminal 3 departures, 3F: Mobile Center 6:30-23:00 and Imoto no WiFi (XCom Global) 6:30-22:30. Terminal 2: GLOBAL WiFi / J WiFi & Mobile at the international arrivals lobby on 2F, 5:45-23:00, and Mobile Center at international departures on 3F, 7:00-22:00. Terminal 1 has no staffed counter - an AnyFone JAPAN vending machine on B1F and a WiFiBOX unit on 2F, both 5:00-24:00 within building hours.■■
- Booking：Nothing has to be booked at the staffed counters. The self-service WiFiBOX machines run the other way round: you book and pay on the web first, then scan the QR code on the machine. WiFiBOX has no application deadline and same-day pickup works, and pickup can start two days before the rental period.■■Official booking site ↗
Basics in detail (12)
- The Mobile Center run by Telecom Square is in the arrivals lobby on the second floor of Terminal 3, open 6:30 to 23:00, on the level you come out onto after immigration.■
- The AnyFone JAPAN counter is in the arrivals lobby on the second floor of Terminal 3, open 6:00 to 23:00, the earliest of the Terminal 3 desks to open.■
- AnyFone JAPAN's rentals and prepaid SIMs run 6:00 to 23:00, but prepaid smartphones only from 10:00 to 20:00, so go in the middle of the day if you want the handset itself.■
- There is another Mobile Center in the departures lobby on the third floor of Terminal 3, open 6:30 to 23:00, where the unit can be handed back on the day you fly home.■
- Imoto no WiFi, run by XCOM GLOBAL, is in the departures lobby on the third floor of Terminal 3, open 6:30 to 22:30, the earliest in Terminal 3 to close.■
- GlobalWiFi and J WiFi & Mobile are in the international arrivals lobby on the second floor of Terminal 2, open 5:45 to 23:00, the earliest opening of any counter at Haneda.■
- A Mobile Center sits in the international departures lobby on the third floor of Terminal 2, open 7:00 to 22:00, the latest of Haneda's staffed desks to open and the earliest to close.■
- Terminal 1 has no staffed counter, only the AnyFone JAPAN vending machine in Marketplace North on basement level 1, which runs 5:00 to 24:00 within building hours.■
- A WiFiBOX dispensing machine stands at the north end of the departures lobby on the second floor of Terminal 1, running 5:00 to 24:00 within building hours, one of the longest-open collection points at Haneda.■
- WiFiBOX's plans for use in Japan cost, per day, 1,390 yen fully unlimited, 840 yen unlimited with a speed cap, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB.■
- The cheaper unlimited WiFiBOX plan drops to 1Mbps once a day passes 3GB and comes back to speed the next day, so a family of four sharing one unit takes the fully unlimited plan.■
- WiFiBOX takes 15 percent off for a 14-day rental, and the 30-day pack brings fully unlimited to 14,619 yen in total, or 488 yen a day, close to a third of the 1,390 yen daily rate.■
Going? Two things to do now
evidence & sources (2)
International flights land at Terminal 2 or 3, and both have counters in the arrivals hall. On the Terminal 3 arrivals floor, the unmanned machine outside the shop is the one that never closes. AnyFone Japan hands over prepaid smartphones only during midday hours, so an early or late landing means a SIM or a router instead. Terminal 1 has no staffed desk, just a vending machine in the basement and a WiFiBOX unit upstairs. It is the only terminal where a machine sells a domestic prepaid SIM.
| Stroller friendly | Not checked yet | ||||
|---|---|---|---|---|---|
| Diaper changing table | Not checked yet | ||||
| Nursing space | Not checked yet | ||||
| Family restroom | Not checked yet | ||||
| Diaper disposal bin | Not checked yet | ||||
| Kids' toilet seat & step stool | Not checked yet | ||||
| Elevator | Not checked yet | ||||
| Indoor / outdoor | Indoor | All of these counters and machines are inside the passenger terminal buildings. | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Outside food allowed | Not checked yet | ||||
| English support | Not checked yet | ||||
| Stroller access notesExtra info — guide only | Yes | Arriving internationally you land at Terminal 3 or Terminal 2, and both have counters in the arrivals lobby you walk through. Terminal 1 is domestic and has machines only - a vending machine on B1F and a WiFiBOX unit on 2F. Prepaid SIM cards from a vending machine are sold in Terminal 1 alone. | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| Best-fit ages (guide)Extra info — guide only | Not checked yet | ||||
| Crowding (guide)Extra info — guide only | Not checked yet | ||||
| Quietness (guide)Extra info — guide only | Not checked yet | ||||
| Lost-child supportExtra info — guide only | Not checked yet |
Not checked yet (5)
Official family-friendly certification, Best-fit ages (guide), Crowding (guide), Quietness (guide), Lost-child support