Haneda Airport SIM & Wi-Fi Rental Counters
SaveStaffed counters for SIM cards and Wi-Fi sit in two of the three terminals.
Outside the Terminal 3 shop, an unmanned rental machine runs around the clock for midnight landings.
MoreWhat kind of place
Seven places across Haneda's three terminals rent Wi-Fi or sell SIMs, and the staffed ones are all in Terminals 2 and 3, where international flights arrive.
The airport itself keeps only the locations and hours, so to learn what plans a shop sells or whether it still has stock you have to call the shop — the Mobile Center in Terminal 3 answers at 03-5708-7035 during its opening hours.
WiFiBOX works differently: you book online, collect the unit from as early as two days before your rental starts, and drop it at any of more than 650 places around Japan, including some 50 airports.
Terminal 1 is the odd one out: it has no counter at all, and it is the only terminal where you can buy a prepaid SIM for use in Japan from a vending machine.
Sources and evidence (11)
- The Mobile Center on the second floor of Terminal 3 has a 24-hour unstaffed Wi-Fi rental machine outside the shop, so you can still pick up a unit if you land around midnight.source
- Terminal 1 is the only terminal where you can buy a prepaid SIM for use in Japan from a vending machine, so if your international flight lands at Terminal 2 or 3 you go to a counter.source
- The airport cannot answer what plans or stock each place carries, since its official desk holds only locations and hours; you have to ask each of the seven shops directly.source
- With WiFiBOX you book and pay online, scan the QR code at the rental machine, and take the unit out of a slot, so you never stand in a counter line.source
- You can collect a WiFiBOX from two days before your rental period starts, which means you do not have to sort it out on the morning you arrive.source
- WiFiBOX units can be picked up and returned at more than 650 locations, including about 50 airports around the country such as Haneda, Narita, and Kansai.source
- WiFiBOX has no booking deadline and allows same-day pickup, which takes about ten seconds at the machine instead of a wait in the counter line.source
- The international departures lobby on the third floor of Terminal 2 also has a WiFiBOX rental machine, standing beside the Mobile Center.source
- Three kinds of equipment are available to rent — cell phones, mobile Wi-Fi routers, and data cards — in versions for use overseas and for use in Japan.source
- If the vending machine in Terminal 1 gives you trouble, AnyFone JAPAN customer support is at 050-5527-0564, which only answers between 10 a.m. and 5 p.m.source
- The Mobile Center on the second floor of Terminal 3 answers at 03-5708-7035 during its opening hours, so you can ask about stock before you go there.source
With kidsThe part that matters
You land near midnight, the kids are wiped out, and you still need data on your phone before you can move.
You can still pick up a Wi-Fi unit: an unstaffed rental machine runs 24 hours outside the Mobile Center on the Terminal 3 arrivals floor.
The staffed counters are only in Terminals 2 and 3, and none of them opens before 5:45 a.m. or stays open past 11 p.m., so outside those hours that machine is what is open.
If you would rather skip the line altogether, book and pay for a WiFiBOX online: the machines are in Terminals 1 and 2, and pulling the unit out of one takes about ten seconds instead of a wait at a counter.
By age0-1 / 2-3 / 4-6
- Ages 0-1Even on a flight that lands after midnight, the Mobile Center on the 2nd floor of Terminal 3 has a 24-hour unmanned Wi-Fi rental machine in front of the shop, so a pickup around midnight still works. The staffed counters: Terminal 3, 2nd floor arrivals has the Mobile Center at 6:30-23:00 and AnyFone JAPAN at 6:00-23:00; Terminal 2, 2nd floor international arrivals has Global WiFi / J WiFi & Mobile at 5:45-23:00, the earliest-opening counter at Haneda. With WiFiBOX you book and pay online, scan the QR on the machine and take the unit out of its slot — no counter queue, about ten seconds.
- Ages 2-3A WiFiBOX can be collected from two days before your start date, so the arrival morning does not have to be a scramble; there is no application deadline and same-day pickup works. The machines are at Terminal 1, 2nd floor, north end of the departure lobby (5:00-24:00, within building hours) and at Terminal 2, 3rd floor international departures, next to the Mobile Center. Terminal 1 has no staffed counter at all — only the AnyFone JAPAN vending machine at the north end of Marketplace on B1 (5:00-24:00). Terminal 1 is also the only place a domestic prepaid SIM can be bought from a machine; arriving international at Terminal 2 or 3 means going to a counter.
- Ages 4-6If one unit is being shared across the family, pick the fully unlimited WiFiBOX plan at 1,390 yen a day. The cheaper "unlimited" at 840 yen drops to 1 Mbps once the day passes 3 GB and recovers the next day; the other plans are 1 GB at 660 yen, 500 MB at 440 and 200 MB at 300. Fourteen days takes 15% off, and a 30-day pack of the fully unlimited plan totals 14,619 yen — 488 yen a day, close to a third of the 1,390 daily rate. On the way home you can return at the Mobile Center in the Terminal 3 3rd-floor departure lobby (6:30-23:00), but Imoto no WiFi (XCOM GLOBAL) on the same floor stops at 22:30, and the Mobile Center at Terminal 2, 3rd floor runs 7:00-22:00 — the latest to open and the earliest to close of any staffed window at Haneda.
By weatherRain, heat, cold
- Rainy dayEvery counter is inside a terminal building. In Terminal 3 it is the arrivals lobby on the second floor, the first floor you walk through after immigration; in Terminal 2 it is the international arrivals lobby, also on the second floor.
- Hot dayNot checked yet
- Cold dayNot checked yet
How was it with your kids?
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Family checks✓ easy for your family
- ElevatorElevator：not checked
- Stroller OKStroller friendly：not checked
- RentalStroller rental：not checked
- NursingNursing space：with conditionsconditions
- ChangingDiaper changing table：not checked
- Family WCFamily restroom：not checked
- Kids' toiletKids' toilet seat & step stool：with conditionsconditions
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
Tap a mark for details
* Other not checked (6)
Diaper disposal bin, Official family-friendly certification, Best-fit ages (guide), Crowding (guide), Quietness (guide), Lost-child support
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
Haneda Airport SIM & Wi-Fi Rental Counters · Links & reads ▾
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Where it is
Terminal 1, 3-3-2 Haneda Airport, Ota-ku, Tokyo 144-0041, Japansource
Basics
- Fee: The airport publishes no prices and says to ask each shop. The one operator here that publishes Japan rates is WiFiBOX (Telecom Square): per day, 1,390 yen for genuinely unlimited data, 840 yen for 'unlimited' that drops to 1Mbps once you pass 3GB in a day and resets the next morning, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB. Fourteen days takes 15% off, and the 30-day pack brings the unlimited plan to 14,619 yen in total, or 488 yen a day.source2
- Hours: Terminal 3 arrivals, 2F: Mobile Center (Telecom Square) 6:30-23:00, with an unmanned Wi-Fi rental unit outside the shop around the clock, and AnyFone JAPAN 6:00-23:00 - though AnyFone's prepaid smartphones are only handled 10:00-20:00. Terminal 3 departures, 3F: Mobile Center 6:30-23:00 and Imoto no WiFi (XCom Global) 6:30-22:30. Terminal 2: GLOBAL WiFi / J WiFi & Mobile at the international arrivals lobby on 2F, 5:45-23:00, and Mobile Center at international departures on 3F, 7:00-22:00. Terminal 1 has no staffed counter - an AnyFone JAPAN vending machine on B1F and a WiFiBOX unit on 2F, both 5:00-24:00 within building hours.source2
- Booking: Nothing has to be booked at the staffed counters. The self-service WiFiBOX machines run the other way round: you book and pay on the web first, then scan the QR code on the machine. WiFiBOX has no application deadline and same-day pickup works, and pickup can start two days before the rental period.source2
Basics in detail (12)
other
- A Mobile Center (Telecom Square) is in the arrivals lobby on the second floor of Terminal 3, open 6:30 a.m. to 11 p.m., on the floor you walk through first after immigration.source
- An AnyFone JAPAN counter is in the arrivals lobby on the second floor of Terminal 3, open 6 a.m. to 11 p.m., the earliest opening of any desk in Terminal 3.source
- AnyFone JAPAN's rentals and prepaid SIMs run from 6 a.m. to 11 p.m., but prepaid smartphones only from 10 a.m. to 8 p.m., so go during the day if you want to rent the handset itself.source
- There is a second Mobile Center in the departures lobby on the third floor of Terminal 3, open 6:30 a.m. to 11 p.m., where you can hand the unit back on the day you fly home.source
- Imoto no WiFi (XCOM GLOBAL) is in the departures lobby on the third floor of Terminal 3, open 6:30 a.m. to 10:30 p.m., the earliest closing time in Terminal 3.source
- Global WiFi / J WiFi & Mobile is in the international arrivals lobby on the second floor of Terminal 2, open 5:45 a.m. to 11 p.m., the earliest opening of any counter at Haneda.source
- A Mobile Center is in the international departures lobby on the third floor of Terminal 2, open 7 a.m. to 10 p.m., which opens the latest and closes the earliest of Haneda's staffed desks.source
- Terminal 1 has no staffed counter, only an AnyFone JAPAN vending machine at the north end of the basement Marketplace, running 5 a.m. to midnight and only while the terminal building is open.source
- A WiFiBOX rental machine stands at the north end of the departures lobby on the second floor of Terminal 1, running 5 a.m. to midnight and only while the terminal building is open, one of the longest-open pickup points at Haneda.source
- WiFiBOX's plans for use in Japan are priced per day: 1,390 yen fully unlimited, 840 yen unlimited with a speed cap, 660 yen for 1 GB, 440 yen for 500 MB, and 300 yen for 200 MB.source
- The cheaper unlimited plan slows to 1 Mbps once you pass 3 GB in a day and returns to full speed the next day, so a family of four sharing one unit should take the fully unlimited plan.source
- A 14-day WiFiBOX rental is 15 percent off, and a 30-day pack of the fully unlimited plan comes to 14,619 yen — 488 yen a day, close to a third of the 1,390-yen daily rate.source
Once you've decided
evidence & sources (4)
- Official: Nursing space, Kids' toilet seat & step stool
- Official: Indoor / outdoor, Stroller access notes
International flights land at Terminal 2 or 3, and both have counters in the arrivals hall. On the Terminal 3 arrivals floor, the unmanned machine outside the shop is the one that never closes. AnyFone Japan hands over prepaid smartphones only during midday hours, so an early or late landing means a SIM or a router instead. Terminal 1 has no staffed desk, just a vending machine in the basement and a WiFiBOX unit upstairs. It is the only terminal where a machine sells a domestic prepaid SIM.
| Stroller friendly | Not checked yet | ||||
|---|---|---|---|---|---|
| Diaper changing table | Not checked yet | ||||
| Nursing space | Yes | Baby rooms are spread through all three terminals — about 16 in Terminal 1, 18 in Terminal 2 and 18 in Terminal 3 — so there is one near whichever counter you use | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Family restroom | Not checked yet | ||||
| Diaper disposal bin | Not checked yet | ||||
| Kids' toilet seat & step stool | Yes | Kid-size toilets with seat reducers are in Terminal 1 (two spots on the first floor, inside the baby rooms) and Terminal 2 (one spot on the first floor, in the women's restroom only). Terminal 3 has none | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Elevator | Not checked yet | ||||
| Indoor / outdoor | Indoor | All of these counters and machines are inside the passenger terminal buildings. | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Outside food allowed | Not checked yet | ||||
| English support | Not checked yet | ||||
| Stroller access notesExtra info — guide only | Yes | Arriving internationally you land at Terminal 3 or Terminal 2, and both have counters in the arrivals lobby you walk through. Terminal 1 is domestic and has machines only - a vending machine on B1F and a WiFiBOX unit on 2F. Prepaid SIM cards from a vending machine are sold in Terminal 1 alone. | Web-checked | checked Aug ’26 | tokyo-haneda.com |
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| Best-fit ages (guide)Extra info — guide only | Not checked yet | ||||
| Crowding (guide)Extra info — guide only | Not checked yet | ||||
| Quietness (guide)Extra info — guide only | Not checked yet | ||||
| Lost-child supportExtra info — guide only | Not checked yet |
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