Narita Airport SIM & Wi-Fi Rental Counters
SaveAll three terminals have rental counters, and five stand side by side in Terminal 1.
One desk stays open until an hour after the last international arrival, so a late landing still makes it.
More about this place (history, size)
Counters for SIM cards and Wi-Fi rental are spread across all three terminals at Narita: the first and fourth floors in Terminal 1, basement level 1 and the first and second floors in Terminal 2, and two points in Terminal 3. The airport's own notice says that phone and Wi-Fi rental and SIM card sales are only in the area before departure procedures, that is, the public side of the terminal rather than past the gates. The interesting part is that the same list also carries four GPA SIM vending machines on the second floor of Terminal 2, before immigration, so a way to buy on the arrival side does remain.
- A GPA SIM card vending machine stands on the first floor of Terminal 1's central building; the airport's list does not give its operating hours.■
- WiFiBOX, run by Telecom Square, can be collected and returned at more than 650 places, including about 50 airports across Japan such as Haneda, Narita and Kansai.■
- WiFiBOX has no booking deadline and can be picked up the same day, taking about ten seconds at the fastest with no counter queue.■
With kids, here's the plan
On the first floor of Terminal 1's central building, five rental counters stand in a row. All five keep the same hours, 7:00 to 21:00, so you compare them in one spot instead of walking children end to end. On a late arrival, JAL ABC on the first floor of Terminals 1 and 2 stays open an hour past the last international landing. To buy only a SIM before immigration, four vending machines sit on the second floor of Terminal 2. Terminal 3 has just two options, so let the terminal your flight lands at decide where you collect.
How was it with your kids?
Not greatGreat
- ElevatorElevator：not checked
- Stroller OKStroller friendly：not checked
- RentalStroller rental：not checked
- NursingNursing space：not checked
- ChangingDiaper changing table：not checked
- Diaper binDiaper disposal bin：not checked
- Family WCFamily restroom：not checked
- Kids' toiletKids' toilet seat & step stool：not checked
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
See all conditions in detail (2)
Narita Airport SIM & Wi-Fi Rental Counters · Links & reads ▾
Near here
NAA-Bldg.,Narita Airport, Narita-City, Chiba,282-8601, Japan■■
Basics
- Fee：The airport publishes no prices for these counters. The one operator with published Japan rates is WiFiBOX (Telecom Square), which lists Narita among its pickup points: per day, 1,390 yen for genuinely unlimited data, 840 yen for unlimited that drops to 1Mbps once you pass 3GB in a day and resets the next morning, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB.■
- Hours：Terminal 1: the counters in the central building on 1F - AnyFone JAPAN, XCom Global, J WiFi & Mobile, SoftBank and Telecom Square - all run 07:00-21:00. On 4F of the north wing you get XCom Global, J WiFi & Mobile and JAL ABC; on 4F of the south wing, J WiFi & Mobile, Telecom Square and JAL ABC - all 07:00-21:00. JAL ABC on 1F of both wings opens at 06:30 and stays until an hour after the last international arrival. Rakuten Mobile on 4F central is 08:00-20:00. Terminal 2: XCom Global and Telecom Square on B1F, AnyFone JAPAN and J WiFi & Mobile on 1F, all 07:00-21:00; JAL ABC on 1F again runs 06:30 to an hour after the last international arrival; four GPA SIM vending machines sit on 2F before immigration. Terminal 3 has only J WiFi & Mobile, 07:00-21:00 (its Smart Pickup 06:00-20:30), plus a GPA SIM vending machine.■■
- Booking：Nothing has to be booked at the staffed counters. The self-service WiFiBOX machines work the other way round: you book and pay on the web first, then scan the QR code on the machine. WiFiBOX has no application deadline, same-day pickup works, and you can return the unit to a different WiFiBOX.■■Official booking site ↗
Basics in detail (14)
- The airport gives notice that phone and Wi-Fi rental and SIM card sales are only in the area before departure procedures; the same list, though, also carries four GPA SIM vending machines before immigration on the second floor of Terminal 2, so there is a place to buy on the arrival side.■
- The JAL ABC counter on the first floor of Terminal 1's north wing opens at 6:30 and stays open until an hour after the last international arrival, so it can be used even landing on a late flight.■
- The JAL ABC counter on the first floor of Terminal 1's south wing keeps the same hours, 6:30 until an hour after the last international arrival, so it makes no difference which wing you come out of.■
- On the first floor of Terminal 1's central building, five counters stand side by side, AnyFone JAPAN, XCOM Global, J WiFi & Mobile, SoftBank and Telecom Square, all open 7:00 to 21:00, so they can be compared in one place.■
- The fourth floor of Terminal 1 has counters too, all open 7:00 to 21:00: three in the north wing, XCOM Global, J WiFi & Mobile and JAL ABC, and three in the south wing, J WiFi & Mobile, Telecom Square and JAL ABC, so the line-up differs a little between the two sides.■
- The Rakuten Mobile shop on the fourth floor of Terminal 1's central building is open 8:00 to 20:00, the latest of the Terminal 1 outlets to open and the earliest to close.■
- Two counters, XCOM Global and Telecom Square, are on basement level 1 of Terminal 2, open 7:00 to 21:00, on a different floor from the ones on the first floor.■
- The AnyFone JAPAN counter on the first floor of Terminal 2 is open 7:00 to 21:00, and the phone number 080-4586-4680 is answered during the same hours.■
- JAL ABC on the first floor of Terminal 2 runs from 6:30 until an hour after the last international arrival; where the other outlets are fixed at 7:00 to 21:00, only this one's closing time follows the flights.■
- Four GPA SIM card vending machines stand in the area before immigration on the second floor of Terminal 2, so a SIM can be bought before passport control without going round to a counter.■
- Terminal 3 has only two options, J WiFi & Mobile, open 7:00 to 21:00, and a GPA SIM card vending machine, a narrower choice than in Terminals 1 and 2.■
- Of the J WiFi & Mobile points in Terminal 3, only the Smart Pickup runs 6:00 to 20:30, which makes it the one for a first-thing-in-the-morning collection.■
- WiFiBOX's plans for use in Japan cost, per day, 1,390 yen fully unlimited, 840 yen unlimited with a speed cap, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB.■
- The cheaper unlimited WiFiBOX plan drops to 1Mbps once a day passes 3GB and comes back to speed the next day, so a family sharing one unit takes the fully unlimited plan.■
Going? Two things to do now
evidence & sources (2)
Every counter sits before departure passport control, so on the day you fly home you must go before you pass through. Terminal 1 lines five of them up on the central first floor, close enough to compare. JAL ABC's desks on the first floor of Terminals 1 and 2 close an hour after the last international arrival. In Terminal 2, four SIM vending machines stand on the second floor before immigration, so you can buy one before joining the line. Terminal 3 has just one counter and a machine.
| Stroller friendly | Not checked yet | ||||
|---|---|---|---|---|---|
| Diaper changing table | Not checked yet | ||||
| Nursing space | Not checked yet | ||||
| Family restroom | Not checked yet | ||||
| Diaper disposal bin | Not checked yet | ||||
| Kids' toilet seat & step stool | Not checked yet | ||||
| Elevator | Not checked yet | ||||
| Indoor / outdoor | Indoor | All of these counters and machines are inside the passenger terminal buildings. | Web-checked | checked Aug ’26 | narita-airport.jp |
| Outside food allowed | Not checked yet | ||||
| English support | Not checked yet | ||||
| Stroller access notesExtra info — guide only | Yes | Every counter sits before departure passport control, so you reach them on the way in and on the way out - but not after you have passed passport control on the day you leave. Terminal 2 also has SIM vending machines on 2F before immigration, so you can buy one before queueing. | Web-checked | checked Aug ’26 | narita-airport.jp |
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| Best-fit ages (guide)Extra info — guide only | Not checked yet | ||||
| Crowding (guide)Extra info — guide only | Not checked yet | ||||
| Quietness (guide)Extra info — guide only | Not checked yet | ||||
| Lost-child supportExtra info — guide only | Not checked yet |
Not checked yet (5)
Official family-friendly certification, Best-fit ages (guide), Crowding (guide), Quietness (guide), Lost-child support