Kansai Airport SIM & Wi-Fi Rental Counters
SaveSIM and Wi-Fi counters cover the arrivals and departures floors, plus one by the train gates.
Return boxes on the Terminal 1 arrivals floor take units back at any hour, even on a dawn departure.
MoreWhat kind of place
The rental points at Kansai are spread out by floor rather than gathered in one hall: counters on the arrivals and departures levels of Terminal 1, two windows in Terminal 2, and one beside the ticket gates of Nankai Kansai-Airport Station.
That last one keeps shorter hours, 9 a.m. to 6 p.m., but it lets you collect a unit right before you board the train.
Unstaffed lockers, SIM vending machines, and drop boxes sit around them, and most of those on the first floor of Terminal 1 run 24 hours.
Not every posted time holds, though: the Global WiFi shop in Terminal 1's south departures lobby is listed as 6 a.m. to 11 p.m. but warns that its hours can change with how the flights are running.
Sources and evidence (11)
- An unstaffed WiFiBOX pickup machine near the arrivals exit on the first floor of Terminal 1 runs 24 hours, so you can collect a unit even on a late-night flight.source
- Global WiFi also keeps an unstaffed pickup locker and a SIM card vending machine on the first floor of Terminal 1, both available 24 hours.source
- The unstaffed JAL ABC return box on the first floor of Terminal 1 is open 24 hours, so if you are only dropping a unit off, counter hours do not matter.source
- The unstaffed return box for Imoto no WiFi (XCOM Global) on the first floor of Terminal 1 is also open 24 hours.source
- The JTB SIM card vending machine on the first floor of Terminal 1 runs 24 hours, but its help line, 072-456-6160, is answered only from 9 a.m. to 7 p.m.source
- Global WiFi's unstaffed pickup lockers on the fourth floor of Terminal 1 differ by side: the north one runs 24 hours and the south one 5:30 a.m. to 10 p.m., so use the north locker for an early-morning flight.source
- The unstaffed WiFiBOX pickup machines on the first floor of Terminal 2 stand in two spots, one on the international arrivals side and one on the international departures side, both running 24 hours.source
- There is an unstaffed Global WiFi SIM card vending machine on the first floor of Terminal 2, and the airport's list gives no operating hours for it, while the same kind of machine in Terminal 1 is listed as 24 hours.source
- The unstaffed return box at the Imoto no WiFi arrival gate shop on the first floor of Terminal 2 only takes units back from 9 a.m. to 6 p.m., so an evening return means heading over to Terminal 1.source
- WiFiBOX units can be picked up and returned at more than 650 locations, including about 50 airports around the country such as Haneda, Narita, and Kansai.source
- WiFiBOX has no booking deadline and allows same-day pickup, which takes about ten seconds at the machine instead of a wait in line at a counter.source
With kidsThe part that matters
The awkward part of renting a Wi-Fi unit is the last morning, when your flight can leave before any counter opens.
If that is your morning, you can still hand the unit back at any hour: JAL ABC and Imoto no WiFi both keep unstaffed return boxes on the arrivals floor of Terminal 1.
Pickup is on that same floor — the counters open at 6 a.m., and the WiFiBOX machine near the arrivals exit never closes, so even a midnight landing gets you online.
Terminal 2 has only two staffed windows, and the return box there stops taking units at 6 p.m., so an evening drop-off means going over to Terminal 1, where the boxes take units back around the clock.
By age0-1 / 2-3 / 4-6
- Ages 0-1Near the arrivals exit on the first floor of Terminal 1, a WiFiBOX unmanned rental machine runs 24 hours, as do Global WiFi's unmanned pickup locker and SIM card vending machine. Even on a midnight landing you can pick up on the floor where you arrive. In Terminal 2, both WiFiBOX unmanned pickup machines on the first floor — one on the international arrivals side, one on the departures side — are open 24 hours too.
- Ages 2-3WiFiBOX has no application deadline, can be picked up the same day, and takes about ten seconds with no counter line. Global WiFi's central counter on the first floor of Terminal 1 has a SIM card vending machine beside it (6:00 to 23:00), so if the counter is busy you can buy from the machine instead.
- Ages 4-6On the second floor of Terminal 1, beside the ticket gates of Nankai Kansai-Airport Station, an Imoto no WiFi counter (9:00 to 18:00) lets you pick up right before boarding the train. For returns, the unmanned drop boxes on the first floor of Terminal 1 — JAL ABC and Imoto no WiFi — are open 24 hours. The Imoto drop box in Terminal 2 runs only 9:00 to 18:00, so an evening return means going over to Terminal 1.
By weatherRain, heat, cold
- Rainy dayEvery counter is inside a terminal building. In Terminal 1 they are split between the first floor (arrivals) and the fourth floor (departures), and one more sits beside the ticket gates of Nankai Kansai-Airport Station on the second floor.
- Hot dayNot checked yet
- Cold dayNot checked yet
How was it with your kids?
Not greatGreat
- ElevatorElevator：not checked
- Stroller OKStroller friendly：not checked
- RentalStroller rental：not checked
- NursingNursing space：not checked
- ChangingDiaper changing table：not checked
- Family WCFamily restroom：not checked
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
* Other not checked (7)
Diaper disposal bin, Kids' toilet seat & step stool, Official family-friendly certification, Best-fit ages (guide), Crowding (guide), Quietness (guide), Lost-child support
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
Kansai Airport SIM & Wi-Fi Rental Counters · Links & reads ▾
Where it is
1 Senshu-Kuko Kita, Izumisano City, Osaka Prefecture, 549-8501source2
Basics
- Fee: The airport publishes no prices for these counters. The one operator with published Japan rates is WiFiBOX (Telecom Square), which has unmanned machines in both terminals: per day, 1,390 yen for genuinely unlimited data, 840 yen for unlimited that drops to 1Mbps once you pass 3GB in a day and resets the next morning, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB. Fourteen days takes 15% off, and the 30-day pack brings the unlimited plan to 14,619 yen in total, or 488 yen a day.source
- Hours: Terminal 1 arrivals, 1F: GLOBAL WiFi north counter and the central counter with its SIM vending machine, both 06:00-23:00, plus machines that never close - a WiFiBOX pickup unit by the arrival gates, a GLOBAL WiFi pickup locker and SIM vending machine, a JTB SIM vending machine (its help line 09:00-19:00), and return boxes for JAL ABC and Imoto no WiFi, all 24 hours. Terminal 1 departures, 4F: GLOBAL WiFi south 06:00-23:00 (hours can shift with flights), GLOBAL WiFi north 06:30-23:00, Imoto no WiFi 06:30-23:00, and pickup lockers 24 hours in the north and 05:30-22:00 in the south. Terminal 1, 2F: an Imoto no WiFi counter beside the Nankai Kansai-Airport station gates, 09:00-18:00. Terminal 2, 1F: GLOBAL WiFi departures counter 07:00-21:30 and Imoto no WiFi arrival gate shop 07:00-22:00, plus two 24-hour WiFiBOX units and a GLOBAL WiFi SIM vending machine; the Imoto return box there is 09:00-18:00 only.source23
- Booking: Nothing has to be booked at the staffed counters. The self-service WiFiBOX machines work the other way round: you book and pay on the web first, then scan the QR code on the machine. WiFiBOX has no application deadline, same-day pickup works, and you can return the unit to a different WiFiBOX.source2
Basics in detail (10)
- The Global WiFi north counter on the first floor of Terminal 1, the arrivals floor, is open 6 a.m. to 11 p.m., so you can collect a unit on the floor where you land.source
- The Global WiFi central counter on the first floor of Terminal 1 has a SIM card vending machine alongside it, both running 6 a.m. to 11 p.m., so you can buy from the machine when the counter is busy.source
- The Global WiFi south shop in the departures lobby on the fourth floor of Terminal 1 is listed as 6 a.m. to 11 p.m., but its hours can change with the flight situation.source
- The Global WiFi north shop in the departures lobby on the fourth floor of Terminal 1 is open 6:30 a.m. to 11 p.m.source
- Imoto no WiFi (XCOM Global) on the fourth floor of Terminal 1 is open 6:30 a.m. to 11 p.m.source
- An Imoto no WiFi counter sits beside the ticket gates of Nankai Kansai-Airport Station on the second floor of Terminal 1, open 9 a.m. to 6 p.m., so you can pick up a unit right before you board the train.source
- Terminal 2 has only two staffed windows: the Global WiFi counter at the departures exit, open 7 a.m. to 9:30 p.m., and the Imoto no WiFi shop at the arrival gate, open 7 a.m. to 10 p.m.source
- WiFiBOX's plans for use in Japan are priced per day: 1,390 yen fully unlimited, 840 yen unlimited with a speed cap, 660 yen for 1 GB, 440 yen for 500 MB, and 300 yen for 200 MB.source
- The cheaper unlimited plan slows to 1 Mbps once you pass 3 GB in a day and returns to full speed the next day, and the gap to the 1,390-yen fully unlimited plan is 550 yen a day.source
- A 14-day WiFiBOX rental is 15 percent off, and a 30-day pack of the fully unlimited plan comes to 14,619 yen in total, or 488 yen a day.source
Once you've decided
evidence & sources (2)
Terminal 1 has counters on both the arrivals floor and the departures floor. Near the arrival gates, a pickup unit and two return boxes work around the clock. The fourth-floor pickup lockers split: the north never closes, the south opens at 5:30. Beside the train gates on the second floor, one more counter runs 9:00 to 18:00. Terminal 2 has only two staffed desks, but both of its WiFiBOX units are open 24 hours. Its Imoto return box closes at 18:00, so a late return means Terminal 1.
| Stroller friendly | Not checked yet | ||||
|---|---|---|---|---|---|
| Diaper changing table | Not checked yet | ||||
| Nursing space | Not checked yet | ||||
| Family restroom | Not checked yet | ||||
| Diaper disposal bin | Not checked yet | ||||
| Kids' toilet seat & step stool | Not checked yet | ||||
| Elevator | Not checked yet | ||||
| Indoor / outdoor | Indoor | All of these counters and machines are inside the passenger terminal buildings. | Web-checked | checked Aug ’26 | kansai-airport.or.jp |
| Outside food allowed | Not checked yet | ||||
| English support | Not checked yet | ||||
| Stroller access notesExtra info — guide only | Yes | Terminal 1 has counters on the arrivals floor (1F) and the departures floor (4F), and unmanned machines on 1F that run around the clock. Terminal 2 has only two staffed counters, so the choice is narrower - but its two WiFiBOX units are open 24 hours. There is also a counter beside the Nankai station gates on 2F of Terminal 1. | Web-checked | checked Aug ’26 | kansai-airport.or.jp |
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| Best-fit ages (guide)Extra info — guide only | Not checked yet | ||||
| Crowding (guide)Extra info — guide only | Not checked yet | ||||
| Quietness (guide)Extra info — guide only | Not checked yet | ||||
| Lost-child supportExtra info — guide only | Not checked yet |