Kansai Airport SIM & Wi-Fi Rental Counters
SaveSIM and Wi-Fi counters cover the arrivals and departures floors, plus one by the train gates.
Return boxes on the Terminal 1 arrivals floor take units back at any hour, even on a dawn departure.
More about this place (history, size)
The SIM and Wi-Fi desks at Kansai International Airport are spread over the arrivals floor (1F) and the departures floor (4F) of Terminal 1, plus Terminal 2. One more counter, Imoto no WiFi, sits beside the ticket gates of Nankai Kansai-Airport Station on Terminal 1's second floor, open 9:00 to 18:00, for a pickup on the way to the train. WiFiBOX, the unattended pickup service, has more than 650 locations nationwide including about 50 airports such as Haneda, Narita and Kansai; its Japan plans run from 300 yen a day for 200MB to 1,390 yen a day fully unlimited, and a 30-day pack brings that fully unlimited plan down to 488 yen a day.
- A WiFiBOX unattended rental pickup machine stands near the arrivals exit on Terminal 1's first floor and runs 24 hours, so a late-night landing still works.■
- Global WiFi also keeps an unattended pickup locker and a SIM card vending machine on Terminal 1's first floor, both available 24 hours.■
- The unattended JAL ABC return box on Terminal 1's first floor takes units 24 hours, so returning one does not depend on counter hours.■
- The unattended return box for Imoto no WiFi (Xcom Global) on Terminal 1's first floor is also open 24 hours.■
- The JTB SIM card vending machine on Terminal 1's first floor runs 24 hours, but the help line, 072-456-6160, is answered only from 9:00 to 19:00.■
- Of the unattended Global WiFi pickup lockers on Terminal 1's fourth floor, the north one runs 24 hours and the south one 5:30 to 22:00, so use the north locker for an early flight.■
- Terminal 2's first floor has WiFiBOX unattended pickup machines in two places, one on the international arrivals side and one on the international departures side, both open 24 hours.■
- There is an unattended Global WiFi SIM card vending machine on Terminal 2's first floor; the airport listing gives no operating hours for it, while the same kind of machine in Terminal 1 is listed as 24 hours.■
- The unattended return box at the Imoto no WiFi arrival gate shop on Terminal 2's first floor takes units only from 9:00 to 18:00, so an evening return means going over to Terminal 1.■
- WiFiBOX rentals can be picked up and returned at more than 650 places, including about 50 airports nationwide such as Haneda, Narita and Kansai.■
- WiFiBOX has no booking deadline and allows same-day pickup, taking about ten seconds at the machine rather than a wait in the counter queue.■
With kids, here's the plan
If you land late, the WiFiBOX pickup machine near the arrivals exit on the first floor of Terminal 1 runs around the clock. There is no booking deadline, so you can take a unit the same day instead of queuing at a counter. If you would rather ask a person, the staffed Global WiFi north counter on that same floor is open 6:00 to 23:00. The unattended return boxes for JAL ABC and Imoto no WiFi on Terminal 1's first floor take units back at any hour, so a dawn departure still works. Terminal 2 has only two staffed desks, and its Imoto no WiFi return box closes at 18:00, so an evening return means crossing to Terminal 1.
How was it with your kids?
Not greatGreat
- ElevatorElevator：not checked
- Stroller OKStroller friendly：not checked
- RentalStroller rental：not checked
- NursingNursing space：not checked
- ChangingDiaper changing table：not checked
- Diaper binDiaper disposal bin：not checked
- Family WCFamily restroom：not checked
- Kids' toiletKids' toilet seat & step stool：not checked
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
See all conditions in detail (2)
Kansai Airport SIM & Wi-Fi Rental Counters · Links & reads ▾
Near here
1 Senshu-Kuko Kita, Izumisano City, Osaka Prefecture, 549-8501■■
Basics
- Fee：The airport publishes no prices for these counters. The one operator with published Japan rates is WiFiBOX (Telecom Square), which has unmanned machines in both terminals: per day, 1,390 yen for genuinely unlimited data, 840 yen for unlimited that drops to 1Mbps once you pass 3GB in a day and resets the next morning, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB. Fourteen days takes 15% off, and the 30-day pack brings the unlimited plan to 14,619 yen in total, or 488 yen a day.■
- Hours：Terminal 1 arrivals, 1F: GLOBAL WiFi north counter and the central counter with its SIM vending machine, both 06:00-23:00, plus machines that never close - a WiFiBOX pickup unit by the arrival gates, a GLOBAL WiFi pickup locker and SIM vending machine, a JTB SIM vending machine (its help line 09:00-19:00), and return boxes for JAL ABC and Imoto no WiFi, all 24 hours. Terminal 1 departures, 4F: GLOBAL WiFi south 06:00-23:00 (hours can shift with flights), GLOBAL WiFi north 06:30-23:00, Imoto no WiFi 06:30-23:00, and pickup lockers 24 hours in the north and 05:30-22:00 in the south. Terminal 1, 2F: an Imoto no WiFi counter beside the Nankai Kansai-Airport station gates, 09:00-18:00. Terminal 2, 1F: GLOBAL WiFi departures counter 07:00-21:30 and Imoto no WiFi arrival gate shop 07:00-22:00, plus two 24-hour WiFiBOX units and a GLOBAL WiFi SIM vending machine; the Imoto return box there is 09:00-18:00 only.■■■
- Booking：Nothing has to be booked at the staffed counters. The self-service WiFiBOX machines work the other way round: you book and pay on the web first, then scan the QR code on the machine. WiFiBOX has no application deadline, same-day pickup works, and you can return the unit to a different WiFiBOX.■■Official booking site ↗
Basics in detail (10)
- The Global WiFi north counter on the first floor of Terminal 1, the arrivals floor, is open 6:00 to 23:00, so you can collect on the floor where you land.■
- The Global WiFi central counter on Terminal 1's first floor has a SIM card vending machine beside it, both open 6:00 to 23:00, so you can buy from the machine when the counter is busy.■
- The Global WiFi south shop in the departure lobby on Terminal 1's fourth floor is open 6:00 to 23:00, though its hours can change with the flight schedule.■
- The Global WiFi north shop in the departure lobby on Terminal 1's fourth floor is open 6:30 to 23:00.■
- Imoto no WiFi (Xcom Global) on Terminal 1's fourth floor is open 6:30 to 23:00.■
- An Imoto no WiFi counter sits beside the ticket gates of Nankai Kansai-Airport Station on Terminal 1's second floor, open 9:00 to 18:00, so you can collect just before boarding the train.■
- Terminal 2 has only two staffed desks: the Global WiFi departures counter, 7:00 to 21:30, and the Imoto no WiFi arrival gate shop, 7:00 to 22:00.■
- WiFiBOX domestic plans cost, per day, 1,390 yen fully unlimited, 840 yen unlimited with a speed cap, 660 yen for 1GB, 440 yen for 500MB and 300 yen for 200MB.■
- On the cheaper unlimited plan, WiFiBOX slows to 1Mbps once you pass 3GB in a day and returns to full speed the next day; the gap to the 1,390 yen fully unlimited plan is 550 yen.■
- WiFiBOX takes 15% off for a 14-day rental, and a 30-day pack of the fully unlimited plan comes to 14,619 yen in total, or 488 yen a day.■
Going? Two things to do now
evidence & sources (2)
Terminal 1 has counters on both the arrivals floor and the departures floor. Near the arrival gates, a pickup unit and two return boxes work around the clock. The fourth-floor pickup lockers split: the north never closes, the south opens at 5:30. Beside the train gates on the second floor, one more counter runs 9:00 to 18:00. Terminal 2 has only two staffed desks, but both of its WiFiBOX units are open 24 hours. Its Imoto return box closes at 18:00, so a late return means Terminal 1.
| Stroller friendly | Not checked yet | ||||
|---|---|---|---|---|---|
| Diaper changing table | Not checked yet | ||||
| Nursing space | Not checked yet | ||||
| Family restroom | Not checked yet | ||||
| Diaper disposal bin | Not checked yet | ||||
| Kids' toilet seat & step stool | Not checked yet | ||||
| Elevator | Not checked yet | ||||
| Indoor / outdoor | Indoor | All of these counters and machines are inside the passenger terminal buildings. | Web-checked | checked Aug ’26 | kansai-airport.or.jp |
| Outside food allowed | Not checked yet | ||||
| English support | Not checked yet | ||||
| Stroller access notesExtra info — guide only | Yes | Terminal 1 has counters on the arrivals floor (1F) and the departures floor (4F), and unmanned machines on 1F that run around the clock. Terminal 2 has only two staffed counters, so the choice is narrower - but its two WiFiBOX units are open 24 hours. There is also a counter beside the Nankai station gates on 2F of Terminal 1. | Web-checked | checked Aug ’26 | kansai-airport.or.jp |
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| Best-fit ages (guide)Extra info — guide only | Not checked yet | ||||
| Crowding (guide)Extra info — guide only | Not checked yet | ||||
| Quietness (guide)Extra info — guide only | Not checked yet | ||||
| Lost-child supportExtra info — guide only | Not checked yet |
Not checked yet (5)
Official family-friendly certification, Best-fit ages (guide), Crowding (guide), Quietness (guide), Lost-child support