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Naha Airport SIM & Wi-Fi Rental Counters
Photo: Naha Mama Pavilionz · CC0

SIM & Wi-Fi rental counter · OkinawaWeb-checked · Aug ’26

Naha Airport SIM & Wi-Fi Rental Counters

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Two Wi-Fi rental counters, one in each arrival lobby on the first floor.

The domestic-side counter keeps terminal hours, 6:00 to midnight, so a late landing still gets online.

MoreWhat kind of place

Naha Airport lists two rental counters, one in each terminal: WiFiBOX in the domestic arrival lobby, GLOBAL WiFi in the international arrival lobby.

What you cannot get here is a SIM card — no counter selling one appears anywhere on the official pages, so it is not something to plan on picking up after you land.

The English pages carry the same two, as Domestic Arrival lobby (1F) and International Arrival lobby (1F), so you can look them up in English before you fly and ask for the same names on the day.

The free airport network is a single SSID, Free_Wi-Fi_NAHA_Airport, and it covers the shared areas on four floors: the arrival lobby and entrance, the departure lobby and boarding area, check-in, and the fourth-floor restaurants.

It does not reach inside every shop, so get connected while you are in those shared areas rather than wherever you happen to stop.

Sources and evidence (12)
  • The airport's official pages list only two counters for getting online, WiFiBOX and GLOBAL WiFi; no counter selling SIM cards is listed at all.source2026-08-18
  • The WiFiBOX counter is in the first-floor arrival lobby on the domestic side, so you can stop by right after picking up your bags.source2026-08-18
  • Call WiFiBOX at 050-3204-4401 if something goes wrong when you pick up your device.source2026-08-18
  • The GLOBAL WiFi counter is in the first-floor arrival lobby on the international side, so if you land on the domestic side you have to change terminals to reach it.source2026-08-18
  • The airport's English pages cover the same two counters, listed as Domestic Arrival lobby (1F) and International Arrival lobby (1F).source2026-08-18
  • The free wireless network is a single SSID, Free_Wi-Fi_NAHA_Airport, and it costs nothing to use.source2026-08-18
  • The free Wi-Fi works in the first-floor arrival lobby and entrance, the second-floor departure lobby and boarding waiting area, the third-floor check-in lobby, and the fourth-floor restaurants.source2026-08-18
  • The free Wi-Fi does not reach inside every shop or facility, so count on it in the shared areas of those four floors rather than everywhere in the building.source2026-08-18
  • To join the free Wi-Fi you agree to the terms of use once, and the instructions mention no password.source2026-08-18
  • The airport runs the free Wi-Fi at no charge, but questions about a paid rental go to the company you rented from, not to the airport.source2026-08-18
  • Coin-operated phone chargers sit on three floors: the first-floor arrival lobby, the second-floor departure lobby, and the third-floor check-in lobby, so you can put some charge back in a phone even when the rental counters are closed.source2026-08-18
  • All three chargers stand near an information counter, so that is the landmark to head for.source2026-08-18
With kidsThe part that matters

You land in Okinawa with kids who are done sitting still, and you want maps working before you leave the terminal.

If you came in on the domestic side, you can have a device in hand right after you pick up your bags — the WiFiBOX counter is there in the first-floor arrival lobby.

It keeps the same hours as the terminal itself, 6 a.m. to midnight, so even a late landing still gets you online.

The other counter, GLOBAL WiFi, is over in the international terminal and closes at 9 p.m., so if you land in the evening, stay with WiFiBOX and you skip both the terminal change and a counter that has already shut.

If a phone dies before you reach either one, the coin-operated chargers near the information counters on three floors keep working after the rental counters close, so you can put some charge back in on your way out.

By age0-1 / 2-3 / 4-6
  • Ages 0-1The WiFiBOX counter is in the domestic first-floor arrival lobby, so you can stop by right after collecting your bags. It keeps terminal hours, 6:00 to 24:00, which means the first flight of the morning and a late-night landing both work without changing terminals.
  • Ages 2-3Coin-operated phone chargers stand in three places — the first-floor arrival lobby, the second-floor departure lobby, and the third-floor check-in lobby — each near an information counter, so you can top up a battery even when the rental counters are closed. The free wireless LAN has a single SSID, Free_Wi-Fi_NAHA_Airport, and needs no password: just one tap to accept the terms.
  • Ages 4-6The GLOBAL WiFi counter is in the international first-floor arrival lobby, open 7:30 to 21:00. Landing at the domestic terminal means changing terminals to reach it, so for a flight arriving after 21:00, plan around the WiFiBOX side in the domestic first-floor lobby (6:00 to 24:00) instead. The English pages list the same two counters as Domestic Arrival lobby (1F) and International Arrival lobby (1F).
By weatherRain, heat, cold
  • Rainy dayThe WiFiBOX counter is in the domestic first-floor arrival lobby and the GLOBAL WiFi counter is in the international first-floor arrival lobby. Both are inside the arrival lobby itself, so you can stop by right after picking up your bags.
  • Hot dayNot checked yet
  • Cold dayNot checked yet
Family checks
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* Other not checked (2)

Diaper disposal bin, Kids' toilet seat & step stool

Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.

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Where to go next

Where it is

150 Kagamizu, Naha-shi, Okinawa 901-0142source

Basics

Basics in detail (3)
other
  • WiFiBOX is open 6 a.m. to midnight, the same hours as the terminal building, so it is there for the first flight of the morning and for a late-night landing.source2026-08-18
  • GLOBAL WiFi is open 7:30 a.m. to 9 p.m., opening an hour and a half later than WiFiBOX and closing three hours earlier.source2026-08-18
  • GLOBAL WiFi's number is 0120-510-670, but the counter is shut if you land after 9 p.m., so plan on WiFiBOX on the domestic first floor instead.source2026-08-18

Once you've decided

See places nearby

WiFiBOX sits in the domestic arrival lobby and GLOBAL WiFi in the international one, both on the first floor. WiFiBOX runs 6:00 to 24:00, matching the terminal building. GLOBAL WiFi closes at 21:00, so a later flight should plan around the domestic-side desk. No SIM card counter is listed. The free airport Wi-Fi covers public areas from the first to the fourth floor and needs one tap to accept the terms. Coin-operated phone chargers stand near the information desks on three floors.

Indoor / outdoorIndoorBoth counters are inside the terminal buildings, on the 1st floor arrival lobbies.Web-checkedchecked Aug ’26naha-airport.co.jp
Stroller friendlyNot checked yet
Diaper changing tableNot checked yet
Nursing spaceNot checked yet
Family restroomNot checked yet
Diaper disposal binNot checked yet
English supportNot checked yet
Outside food allowedNot checked yet
Kids' toilet seat & step stoolNot checked yet
ElevatorNot checked yet

Information changes — check the dates above.

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