Tokyo Station
Tokyo Station, in central Tokyo, runs more trains than any other station in Japan.
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Tokyo Station
SaveTokyo Station, in central Tokyo, runs more trains than any other station in Japan.
Inside Tokyo Station Ichibangai, Tokyo Character Street lines up character-goods shops.
MoreWhat kind of place
The red-brick Marunouchi building opened in 1914, a Renaissance-style design by the architect Kingo Tatsuno.
It was made a nationally designated Important Cultural Property in 2003, then restored to its original form in 2012.
Today about two thirds of it is the Tokyo Station Hotel, the rest station and gallery, and if you stop under the dome you can count eight of the twelve zodiac animals carved into the corners.
With kidsThe part that matters
Tokyo Character Street is lined with character and toy shops, among them the Japanese train-toy brands Plarail and Tomica.
In a 2015 travel account, the Plarail shop had its train tracks set out for play, and one family's one-and-a-half-year-old son loved it. At the Tomica shop, children pick parts and build their own toy car.
Besides the trains, a few shops keep small play corners that cost nothing.
By age0-1 / 2-3 / 4-6
- Ages 0-1A nursing room sits inside Character Street itself, with character shops all around it, so a feed or a diaper change does not mean leaving the street — and the child waiting outside still has plenty to look at.
- Ages 2-3Two- and three-year-olds are the most common age of child at Tokyo Station, by the visitor records of the travel site Jalan, and one two-year-old built a Tomica car of their own here in September 2022.
- Ages 4-6A mother of two older children remembers that calm shopping was impossible at preschool age, and suggests picking a few shops rather than all of them.
By weatherRain, heat, cold
- Rainy dayThe street runs underground and indoors, so rain never reaches it. A family with an 8-year-old and a 4-year-old found that a rainy or cold day can be filled here.
- Hot dayIt can be very crowded, but a parent of a six-year-old still preferred it to walking around outside in August. A stroller sits low, where heat gathers, so cooling packs earn their place on the walk out to the platforms.
- Cold dayThe same shelter works in winter: one family found it neither cold nor hot, and stayed on without buying anything.
How was it with your kids?
Not greatGreat
Family checks✓ easy for your family
- ElevatorElevator：with conditionsconditions
- Stroller OKStroller friendly：with conditionsconditions
- RentalStroller rental：not checked
- NursingNursing space：with conditionsconditions
- ChangingDiaper changing table：with conditionsconditions
- Diaper binDiaper disposal bin：with conditionsconditions
- Family WCFamily restroom：with conditionsconditions
- Own foodOutside food allowed：not checked
- EnglishEnglish support：not checked
Tap a mark for details
* Other not checked (4)
Lost-child support, Kids' toilet seat & step stool, Official family-friendly certification, Best-fit ages (guide)
* Not at this spot — nearest options (2)
- Outside food allowed: not at the spot itself. We read 91 pages and found 1 nearby instead.
- English support: not at the spot itself. We read 91 pages and found 1 nearby instead.
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
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Where to go next
With a toddler (2–3)
- Tokyo Metropolitan Government Building ObservatoriesStroller friendlyNursing spaceDiaper changing table6.7 kmA free observatory 202 meters above Shinjuku, on the 45th floor of Tokyo's city hall.
- Pokémon CafeCharacter cafeStroller friendly10 min walkThe first permanent Pokémon cafe, in a department store near Tokyo Station.
- Sunshine AquariumStroller friendlyNursing spaceDiaper changing table6.8 kmAn aquarium on a rooftop in Ikebukuro, with two indoor floors and an outdoor garden.
- ASOBono!Indoor playgroundStroller friendlyNursing spaceDiaper changing table3.0 kmAn indoor playground at Tokyo Dome City, its ball pool filled with some 40,000 balls.
- teamLab Planets TOKYONursing spaceDiaper changing tableFamily restroom4.1 kmA digital art museum in Toyosu that you enter barefoot and walk through water.
- Tokyo Sea Life ParkAquariumStroller friendlyNursing spaceDiaper changing table9.3 kmAn aquarium of over 500 species, built around a 2,200-cubic-meter doughnut tank of bluefin tuna.
With a baby (0–1)
- Ueno Seiyoken HontenWestern restaurantNursing spaceDiaper changing tableElevator3.8 kmWestern food in a corner of Ueno Park, from a restaurant founded in 1872.
- ASOBono!Indoor playgroundStroller friendlyNursing spaceDiaper changing table3.0 kmAn indoor playground at Tokyo Dome City, its ball pool filled with some 40,000 balls.
- teamLab Planets TOKYONursing spaceDiaper changing tableFamily restroom4.1 kmA digital art museum in Toyosu that you enter barefoot and walk through water.
With preschoolers (4–6)
- Shibuya Scramble CrossingStroller friendly6.3 kmShibuya Crossing is a road junction outside Shibuya Station, where over 1,000 people cross at once.
- National Museum of Nature and ScienceScience museumStroller friendlyNursing spaceDiaper changing table4.1 kmA national museum shown at full size — dinosaur skeletons, a life-size blue whale.
- Solamachi Tabe-Terrace Food CourtFood courtStroller friendlyNursing spaceDiaper changing table5.1 kmA food court at the foot of Skytree: udon, ramen and rice bowls at one table.
- Ueno ParkCity parkStroller friendlyNursing spaceDiaper changing table3.6 kmOne of Japan's first public parks, with the zoo and museums inside its grounds.
- Ameyoko Shopping StreetMarket streetStroller friendlyDiaper changing table3.3 kmA market street of some 400 shops packed into 500 meters between two stations.
For a meal
- Pokémon CafeCharacter cafeStroller friendly10 min walkThe first permanent Pokémon cafe, in a department store near Tokyo Station.
- Solamachi Tabe-Terrace Food CourtFood courtStroller friendlyNursing spaceDiaper changing table5.1 kmA food court at the foot of Skytree: udon, ramen and rice bowls at one table.
- Ueno Seiyoken HontenWestern restaurantNursing spaceDiaper changing tableElevator3.8 kmWestern food in a corner of Ueno Park, from a restaurant founded in 1872.
For sights
- Tokyo Metropolitan Government Building ObservatoriesStroller friendlyNursing spaceDiaper changing table6.7 kmA free observatory 202 meters above Shinjuku, on the 45th floor of Tokyo's city hall.
- Sunshine AquariumStroller friendlyNursing spaceDiaper changing table6.8 kmAn aquarium on a rooftop in Ikebukuro, with two indoor floors and an outdoor garden.
- teamLab Planets TOKYONursing spaceDiaper changing tableFamily restroom4.1 kmA digital art museum in Toyosu that you enter barefoot and walk through water.
- Tokyo Sea Life ParkAquariumStroller friendlyNursing spaceDiaper changing table9.3 kmAn aquarium of over 500 species, built around a 2,200-cubic-meter doughnut tank of bluefin tuna.
- Shibuya Scramble CrossingStroller friendly6.3 kmShibuya Crossing is a road junction outside Shibuya Station, where over 1,000 people cross at once.
- National Museum of Nature and ScienceScience museumStroller friendlyNursing spaceDiaper changing table4.1 kmA national museum shown at full size — dinosaur skeletons, a life-size blue whale.
For play
- ASOBono!Indoor playgroundStroller friendlyNursing spaceDiaper changing table3.0 kmAn indoor playground at Tokyo Dome City, its ball pool filled with some 40,000 balls.
- Ueno ParkCity parkStroller friendlyNursing spaceDiaper changing table3.6 kmOne of Japan's first public parks, with the zoo and museums inside its grounds.
Piggyback Japan guides
- Haneda Airport (HND) with Kids
Nursing rooms in every terminal, free stroller loans, kids' spaces — and the fastest airport-to-Tokyo run.
- Narita Airport (NRT) with Kids
Free strollers at every information counter, nurseries in each terminal, kids' parks airside — and how to reach Tokyo without tears.
Where it is
Tokyo Station's address is 1-chome Marunouchi, Chiyoda-ku, Tokyo 100-0005.source
Before you go
- Stairs and escalators are more common than elevators here, and at the shinkansen gates and platforms lifts are very few, so reaching one can mean going the long way around. With a stroller, keep 15 minutes or more from the Yamanote line to a shinkansen platform, and 20 if you are unfamiliar or it is crowded.
- From a Marunouchi gate the walk to the Tokaido Shinkansen is long, crowded and has stairs, so if your ticket allows it, enter at the Yaesu Central South gate instead — the Tokaido Shinkansen gate that connects straight to an elevator. If you are already through the ticket gates, take the south transfer gate: it is the only Tokaido Shinkansen transfer gate with an elevator behind it, and the central one has none.
- Baby rest rooms are mostly below ground: three sit on B1, only one of them outside the ticket gates, and on the 1st floor there was none except inside the northern shinkansen gates (February 2024). Inside the Tokaido Shinkansen gates you can change a diaper but not feed a baby, so head for the baby rest room on B1 inside the ticket gates at the Yaesu Underground Central gate.
- Ticket machines here get crowded, so buy tickets before you arrive or link them to an IC card. Express Reservation machines stand only in front of the Yaesu gates, not on the Marunouchi side.
- A paper platform ticket — 150 yen for adults, 70 yen for children, two hours, as of a July 2023 article — lets you walk both the local and the shinkansen platforms, while an IC card used the same way will not open the shinkansen gates. JR East's shinkansen platforms have no platform doors, so keep children back once the departure bell rings.
- Weekends are extremely crowded, and it is worth staying out of the concourses between 7am and 10am.
Sources and evidence (27)
- A baby rest room stands beside Square Zero on B1, inside the ticket gates (official notice, as of 23 May 2025).source
- The baby rest rooms inside the gates, two of them on B1, each have a changing bed, a hand basin and a nursing chair.source
- Family restrooms carrying the symbol have a diaper-changing sheet; where they are is shown only on the station's map, not in the text.source
- HAMBURG WORKS, in Gransta Yaesu on B1 outside the gates, has no step at the door, so a stroller can be pushed straight in.source
- The baby rest room inside the JR East shinkansen gates on the 1st floor provides bags and separates diaper waste from other trash.source
- For the Tokaido Shinkansen platforms 14 to 19, JR Central lists an elevator from the gate, reached through a dedicated passage.source
- Of the Tokaido Shinkansen transfer gates, only the south transfer gate has an elevator inside the gates; the central transfer gate has none.source
- Tokyo Station does have elevators, but stairs and escalators are more common, so changing floors can mean a detour.source
- Some shops in and around the station keep kids' chairs and kids' tableware; ask each shop (as of February 2022).source
- Tsukiji Sushiko Wa, in Gransta Marunouchi on B1 outside the gates, serves a kids' sushi set at 1,078 yen (February 2022 price).source
- A platform ticket costs 150 yen for adults and 70 yen for children and lasts two hours (as of a July 2023 article).source
- Tokyo Station Ichibangai is open 10:00 to 20:00 and has no regular closing day.source
- Tokyo Station's address is 1-chome Marunouchi, Chiyoda-ku, Tokyo 100-0005.source
- From the Yamanote line to a shinkansen platform with a stroller, allow 15 minutes or more, and 20 if you are unfamiliar or it is crowded.source
- The Yaesu Central South gate, for the Tokaido Shinkansen only, connects directly to an elevator, and if your ticket lets you leave the gates on the way, entering here keeps you out of the worst crowds.source
- Because the Tokaido Shinkansen gates hold no nursing room, the baby rest room in Gransta at the Yaesu Underground Central gate is suggested instead.source
- Ticket machines at Tokyo Station get crowded, so buy tickets beforehand or link them to an IC card.source
- There are very few elevators at Tokyo Station's shinkansen gates and platforms.source
- With a paper platform ticket you can move freely between the local platforms and the shinkansen platforms.source
- An IC card used in place of a platform ticket will not let you onto the shinkansen platforms.source
- JR East's shinkansen platforms have no platform doors, so children must be kept back once the departure bell rings.source
- On the 1st floor there was no baby rest room, inside or outside the gates, except within the northern shinkansen gates (February 2024).source
- Inside the Tokaido and Sanyo Shinkansen gates there is somewhere to change a diaper, but nowhere to feed a baby.source
- Three baby rest rooms sit on B1, and only one of them is outside the ticket gates.source
- Going to the Tokaido Shinkansen from a Marunouchi gate means a long walk inside the gates, heavy crowds and stairs.source
- Express Reservation ticket machines stand only in front of the Yaesu gates; tickets cannot be collected on the Marunouchi side.source
- Avoid walking around the station during the 7am to 10am peak.source
Basics
- Hours: Tokyo Station Ichibangai is open 10:00 to 20:00 and has no regular closing day.source
Once you've decided
evidence & sources (9)
- gransta.jp: Stroller friendly, High chair, Kids' menu
- gransta.jp: Nursing space, Diaper changing table
- mamamap.jp: Diaper disposal bin
- mihoshappylife.com: Indoor / outdoor
- railway.jr-central.co.jp: Elevator
- gransta.jp: Family restroom
- Official: main site
| Nursing space | Yes | A baby rest room stands beside Square Zero on B1, inside the ticket gates (official notice, as of 23 May 2025). | Web-checked | checked May ’25 | gransta.jp |
|---|---|---|---|---|---|
| Diaper changing table | Yes | The baby rest rooms inside the gates, two of them on B1, each have a changing bed, a hand basin and a nursing chair. | Web-checked | checked May ’25 | gransta.jp |
| Family restroom | Yes | Family restrooms carrying the symbol have a diaper-changing sheet; where they are is shown only on the station's map, not in the text. | Web-checked | checked Sep ’26 | gransta.jp |
| Stroller friendly | Yes | HAMBURG WORKS, in Gransta Yaesu on B1 outside the gates, has no step at the door, so a stroller can be pushed straight in. | Web-checked | checked Feb ’22 | gransta.jp |
| Lost-child supportExtra info — guide only | Not checked yet | ||||
| Indoor / outdoor | Indoor | Tokyo Character Street is on B1 of Tokyo Station Ichibangai, underground and indoors. | Web-checked | checked Jan ’24 | mihoshappylife.com |
| Diaper disposal bin | Yes | The baby rest room inside the JR East shinkansen gates on the 1st floor provides bags and separates diaper waste from other trash. | Web-checked | checked Sep ’18 | mamamap.jp |
| Kids' toilet seat & step stool | Not checked yet | ||||
| Elevator | Yes | For the Tokaido Shinkansen platforms 14 to 19, JR Central lists an elevator from the gate, reached through a dedicated passage. | Web-checked | checked Sep ’26 | railway.jr-central.co.jp |
| English support | Not checked yet | ||||
| Outside food allowed | Not checked yet | ||||
| Official family-friendly certificationExtra info — guide only | Not checked yet | ||||
| High chair | Yes | Some shops in and around the station keep kids' chairs and kids' tableware; ask each shop (as of February 2022). | Web-checked | checked Feb ’22 | gransta.jp |
| Kids' menu | Yes | Tsukiji Sushiko Wa, in Gransta Marunouchi on B1 outside the gates, serves a kids' sushi set at 1,078 yen (February 2022 price). | Web-checked | checked Feb ’22 | gransta.jp |
| Best-fit ages (guide)Extra info — guide only | Not checked yet |
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