SHIBUYA SKY: Stroller friendly?

Yes. You can come with a stroller and push it as far as the 46th floor, but you cannot take it out onto the roof. The roof only accepts the building's own loan strollers, collected from the information counter on 46F, and even with one of those you cannot enter parts of the roof including the helipad. The official notes recommend a baby carrier instead. Two more things the official notes say: staff will show you to the priority elevator if you are with a stroller, a wheelchair or unsteady on your feet, because there are stairs and escalators on the way; and carrying a child in your arms or on your shoulders while entering, viewing or moving around is refused as dangerous. Bags of any kind are also barred from the roof, so whatever hangs off the stroller goes into the 46F locker. (checked 2026-08-11)

SHIBUYA SKY: Diaper changing table?

Yes. Two changing tables in the Baby Room on the 46th floor, inside the paid area. Before the gate, the building itself has changing tables on floors 4, 6, 9 and 14 from 10:00 to 21:00, and a bigger Baby Care Room on the 13th floor open 10:00 to 23:00 — worth using on the way in, because there is no re-entry once you go through. (checked 2026-08-11)

SHIBUYA SKY: Nursing space?

Yes. One nursing space, in the Baby Room on the 46th floor, with a bottle warmer beside it. It is the only one inside the paid area, so it can be taken when you need it. Before the gate, the building's own Baby Care Room on the 13th floor has three nursing spaces and is open 10:00 to 23:00. (checked 2026-08-11)

SHIBUYA SKY: Indoor / outdoor?

Yes. Both. The 46th-floor gallery is indoors and the rooftop stage is open air, and they behave differently in bad weather: for safety the rooftop is closed in strong wind, rain, snow, approaching thunderclouds, photochemical smog or extreme heat, without notice. The indoor gallery stays open on those days, and if the roof is shut at your entry time you can cancel an eligible web ticket free before going in — though not once you are a certain time past your slot. (checked 2026-08-11)

SHIBUYA SKY: Family restroom?

Yes. An accessible restroom on the 46th floor inside, fitted for ostomates — the official page gives the floor but not how many. Before the gate, the building has accessible restrooms on B1F, 3F to 7F and 9F to 14F, and those carry a child toilet seat, a baby chair, a changing table and a changing platform; the one on 3F also has a full-size adult changing bench. (checked 2026-08-11)

SHIBUYA SKY: Outside food allowed?

No. You cannot bring food or drink in at all — the official entry notes ask you to refrain from bringing any, and add that even chewing gum is firmly refused. Eating and drinking inside is limited to the cafe and bar Paradise Lounge on the 46th floor and the seasonal rooftop bar; everywhere else it is not allowed. Food and drink are also on the list of things that cannot go up to the roof. There is no exception written for baby food, and nursing is a matter for the 46F Baby Room. (checked 2026-08-11)

SHIBUYA SKY: Elevator?

Yes. Yes, and staff will take you to it. The official entry notes say there are stairs and escalators on the route and that they will show anyone with a stroller or wheelchair, or unsteady on their feet, to a priority elevator — ask the nearest member of staff. The ride up from the 14th floor is itself an elevator, the Transition Pod, with images on the ceiling and surround sound; the last leg from 46F up to the roof is an escalator. To reach the 14th-floor entrance in the first place, the official advice is to use the SHIBUYA SKY elevator outside the building on the 1st floor. Note that it does not stop at 2F on weekends, public holidays or when busy. (checked 2026-08-11)

SHIBUYA SKY: Stroller rental?

Yes. Yes, but only for the roof. The loan strollers are the only ones allowed out onto the rooftop, and they are handed out at the information counter on the 46th floor. No booking is taken, you show ID, numbers are limited, and the child has to weigh 18 kg or less and be able to sit up unaided. Even with a loan stroller you cannot enter parts of the roof including the helipad. Before the gate there is a separate service: the building lends strollers free from the 2nd-floor information counter, 10:00 to 21:00, for children from one month to four years, and those may not be taken out of the building. (checked 2026-08-11)

SHIBUYA SKY: Steps & slope caution?

Yes. The official entry notes warn twice. There are stairs and escalators on the route, and staff will show anyone with a stroller or wheelchair to a priority elevator if you ask. And parts of the route are deliberately kept dark for the lighting design — 'please take particular care on the stairs'. Walking sticks and crutches are fine. The last leg from the 46th floor up to the roof is an escalator, and the roof itself is where a stroller has to be swapped for a loan one. (checked 2026-08-11)

SHIBUYA SKY: Nursing rooms?

Yes. One, inside the Baby Room on the 46th floor. (checked 2026-08-11)

SHIBUYA SKY: Diaper changing tables?

Yes. Two, in the Baby Room on the 46th floor. (checked 2026-08-11)

SHIBUYA SKY: Hot water for formula?

Yes. A bottle warmer is in the Baby Room on the 46th floor. The building's Baby Care Room on the 13th floor, before the gate, has one too. (checked 2026-08-11)

SHIBUYA SKY: Crowding (guide)?

Yes. The official site does not publish a crowding chart, but it does publish today's state on its top page: today's hours and last entry, a line reading that today's tickets have sold out when they have, and an open/closed panel with three rows — rooftop, indoors, and the rooftop bar. The indoor row is the one that matters on a bad day, because it stays open when the roof does not. Beyond that the rules themselves tell you how crowded it gets. Entry is in 20-minute slots; for anyone 12 and over, if the web is sold out the counter is sold out too, and tickets only go on sale two weeks ahead. Entry is restricted when busy. Turn up late for your slot and you may be held back, refused, or charged the difference. Even tripods and selfie sticks, allowed indoors on 46F, are refused when it is crowded, and getting from the 14th-floor gate up to the rooftop bar can take a while at busy times. (checked 2026-08-11)

SHIBUYA SKY: Stroller access notes?

Yes. Three things to settle before the gate. First, where the entrance is: the ticket counter and gate are on the 14th floor of Shibuya Scramble Square, and the official page warns that people very often turn up at the Sky Lobby on the 11th floor of Shibuya Hikarie by mistake. Use the SHIBUYA SKY elevator outside the building on the 1st floor; it does not stop at 2F on weekends, public holidays or when busy. Second, luggage. Staff check bags at the entrance, and the roof takes no bag of any kind, so a family arriving with things has three places to put them: the small rooftop locker on 46F (H320 x W375 x D430) for what the roof will not take; the coin lockers on the building's 1st floor, 10:00 to 21:00; and, for a suitcase, the left-luggage desks the official page names — the tourist center on the 1st floor of Shibuya Fukuras, which also gives you half-price drinks on a SHIBUYA SKY ticket, and Hikarie Conference on the 11th floor of Shibuya Hikarie, which must be booked ahead. The building itself states it has no left-luggage counter and no large coin lockers, and the official advice is to leave big bags near the station before you come. Third, the stroller: you can push it to the 46th floor but not onto the roof, so decide there whether you are borrowing the house stroller, using a carrier, or staying indoors. There is no parking lot, no bicycle park and no drop-off point at the building. (checked 2026-08-11)

‹ Shibuya & Harajuku

Observation deck · Shibuya & HarajukuWeb-checked · Aug ’26

SHIBUYA SKY

Save

A two-level observatory above Shibuya Station, finishing on an open roof 229 meters up.

One corner of the roof is made for lying on your back.

MoreWhat kind of place

SHIBUYA SKY sits on top of the tower above Shibuya Station, and the visit comes in three parts.

First an elevator carries you from the 14th floor to the 45th, with video across its ceiling and sound all around you; then comes the indoor gallery on the 46th; then the open roof at 229 meters (751 feet), where nothing blocks the view in any direction.

The operator calls the whole thing not just a place to look at the view but a device meant to feed your curiosity.

Every evening from 7 p.m. a column of light climbs from the roof into the sky on the hour and the half hour, so you catch one just by being up there in the evening.

Once a month the roof also hosts a stargazing evening, run with a telescope maker that brings the instruments and does the explaining, and the target changes month to month — Jupiter and the moon in April, Saturn and the autumn constellations in October. What is actually running in a given month is on the official site.

With kidsThe part that matters

From the roof, 229 meters (751 feet) up, you look straight down on Shibuya Crossing. One corner of that roof is built for lying on your back and watching the sky, so there is one place up there to get off your feet.

Bags and your own stroller stay in the lockers on the 46th floor, since neither goes out onto the roof, and you swap to the loaner stroller or a baby carrier before you head up.

Children's tickets are sold only at the 14th-floor counter with the child there in person, so one of you queues there — and that ticket is still on sale on the day even when everything else has sold out.

Wind or rain can close the roof without warning, but the indoor gallery on the 46th floor stays open either way, so rain costs you the roof rather than the whole visit.

Sources and evidence (6)

Walks the three floors in order and names the rest spots, Cloud Hammock and the cafe, so you can plan a sit-down.sourceParents' visit reports · 2026
A parent-run register, not the venue: visitors report the single nursing space can be occupied when you need it.sourceParents' visit reports · 2024
Gives the floor for all ten and confirms nine of them take a stroller, which matters since the tower bans outside food.sourceParents' visit reports · 2026
A visitor who waited over an hour and never got out onto the roof; explains the same-day free cancellation.sourceParents' visit reports · 2025
Five lines traced to the same spot outside on 1F, but it sends you to the escalator, not the elevator a stroller needs.sourceParents' visit reports · 2024
The telescope maker's own release: which object each month. Its priced parent-and-child night was March 2026, now past.sourceParents' visit reports · 2026

By age0-1 / 2-3 / 4-6

Ages 0-1You can push the stroller all the way to the 46th floor. The elevator up from 14F, the Transition Pod, travels through ceiling-wide imagery and three-dimensional sound. Out onto the roof you go in a baby carrier, which the observatory itself recommends. The Cloud Hammock up there is, in their own words, a rest area for lying back and watching the sky.On the roof, riding on shoulders or carrying a child in your arms is asked against as dangerous — for entering, viewing and moving alike — and a baby carrier is what they recommend. Your own stroller cannot go up to the roof, and the loan stroller is for children who can sit up unaided, up to 18 kg. Bags cannot go up either, so leave them in the dedicated lockers on 46F. There is one nursing space only, in the Baby Room on 46F, which also holds two changing tables and a formula-water warmer. There is no re-entry, so it helps to stop first at the building's own Baby Room on 13F (10:00-23:00, three nursing spaces, four changing tables). Children 5 and under enter free.
Ages 2-3From Sky Edge on the roof you look straight down on the scramble crossing. On 46F, Time River is a device where you touch imagery that makes the flow of time visible. After dark, the pillar of light called Crossing Light rises into the Shibuya sky every day from 19:00, on the hour and the half hour.To go out on the roof you leave your own stroller on 46F; only the loan stroller goes up, and even that cannot enter some areas such as the heliport. Inside there are stairs and escalators, and some spots are deliberately kept dark underfoot for effect — with a stroller, or if footing worries you, ask a nearby staff member and they will show you to the priority elevator. No food or drink may be brought in at all, and even gum is firmly refused. The roof closes without notice in strong wind, rain, snow, lightning or extreme heat, but the indoor observation corridor on 46F stays open on those days.
Ages 4-6The roof, 229 meters up, is theirs to walk on their own feet. Sky Edge is what the observatory itself calls its popular photo spot, and a photo service with staff photographers works there (prints collected at the Photo Counter on 45F). At the highest point of the roof is Geo Compass, a compass for looking out at the world in every direction. In front of the souvenir shop on 46F are three kinds of commemorative medal, shaped after the Tokyo skyline, the logo and Hachiko (200 yen each).You go up to the roof empty-handed. Only a camera or binoculars on a neck strap or small enough for a pocket, and a smartphone, may come with you. Bags, hats, food and drink, tripods and selfie sticks go into the dedicated lockers on 46F (H320 x W375 x D430); if what you are wearing has no pockets, the information desk lends out a pouch to carry things in. The 1,200-yen child ticket for 11 and under is sold only at the 14F ticket counter, and the child has to be there in person. Children 5 and under are free. For adults, once the web sells out the counter is sold out too, so the observatory recommends buying online in advance; tickets go on sale two weeks before the date.

By weatherRain, heat, cold

Rainy dayThe 46th-floor observation corridor is indoors; the rooftop observation space is outdoors. Rain can close the rooftop without notice, but the indoor corridor on 46 stays open that day, and if the rooftop is closed at your timed entry you can cancel an eligible web ticket for free before you enter.
Hot dayNot checked yet
Cold dayNot checked yet

Family checks

ElevatorElevator：with conditionsconditions
Stroller OKStroller friendly：with conditionsconditions
RentalStroller rental：with conditionsconditions
NursingNursing space：with conditionsconditions
ChangingDiaper changing table：with conditionsconditions
Family WCFamily restroom：with conditionsconditions
Own foodOutside food allowed：none
EnglishEnglish support：not checked

Tap a mark for details

* Other not checked (9)

Diaper disposal bin, Kids' toilet seat & step stool, Child switch (rider swap), Fathers welcome, Microwave, Room privacy, Lost-child support, Official family-friendly certification, Quietness (guide)

Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.

Worth a look before you go

SaveBook (official site)

Book on the official siteshibuya-scramble-square.com ↗

Where to go next

Where it is

2-24-12 Shibuya, Shibuya-ku, Tokyosource 2

Before you go

The place is built in three parts. A transition zone spans floors 14 to 45 — a room of anticipation, then an elevator with video across its ceiling and sound all around, then a corridor of light. Above it sit the indoor gallery on the 46th floor and the open-air roof. The operator describes the whole thing not just as a viewpoint but as a device meant to feed curiosity and imagination, 229 meters (751 feet) above Shibuya with nothing blocking the view in any direction.source2026-08-11
The roof holds four things: an edge that looks down on Shibuya Crossing and out across the city, a rest area built for lying on your back and watching the sky, a compass at the highest point of the building, and a column of light that rises into the sky on the hour and the half hour every day from 7 p.m., with the display changing by season.source2026-08-11

More notes (10)

The indoor gallery on the 46th floor runs a lighting piece that crosses the view outside with a nebula inside, a screen you touch that turns the passing of time into images, a set of windows that shift your point of view, and a corridor built out of Shibuya's own data. The FAQ states plainly that this floor stays open even when the roof is closed, which makes it the answer on a wet day.source2026-08-11
The operator's own pages show where the pull is. It calls the roof edge a popular photo spot and keeps a permanent photo service there, with staff shooting and a pickup counter on the 45th floor. The online price steps up at 3 p.m., from 2,700 to 3,400 yen, which shows where the demand sits. Adult tickets sell out at the window whenever they sell out online, which is why the official line is to buy ahead. And the 10,000-yen annual pass is not being sold to new customers at the moment.source2026-08-11
The operator is direct about crowding. Entry is assigned in 20-minute slots, and adults who find the website sold out find the counter sold out too, so there are days you simply cannot get in. Entry may be restricted when it is busy, and arriving late can mean waiting until a time the staff assign you, or being turned away. The home page carries that day's hours and last entry, a sold-out notice, and a three-line status for the roof, the indoor floor and the rooftop bar. Tripods and selfie sticks are refused indoors on the 46th floor when it is busy, and the walk from the 14th-floor gate to the rooftop bar can take a while.source2026-08-11
This part does not come from the operator. Third-party write-ups agree that the crush sits around sunset — the hour before, the moment itself, magic hour, the hour after. One blog reports that sunset slots are often gone weeks ahead and suggests locking in a date about a month out, which means going through an authorized reseller, since official sales open only two weeks before. The same blog puts the wait at the rooftop photo spot at 30 minutes to over an hour, and names weekday mornings between 10 and 11:30 and days with rain in the forecast as the quiet windows. Another account describes queueing more than an hour and never getting outside at all, because the roof stayed closed.source2026-08-11
Nothing here turns families away — there is a child ticket, a loaner stroller, a baby room on the 46th floor and accessible restrooms inside. But three limits apply: the rooftop bar refuses anyone under 20, accompanied or not; the roof asks you not to carry a child on your shoulders or in your arms while you go in, move around or stand at the view, calling it dangerous and pointing to a baby carrier instead; and the only stroller allowed up there is the loaner, which still cannot enter parts of the roof such as the helipad.source2026-08-11
You go out onto the roof with your hands empty, since anything that could scatter or fall is kept off it. A camera or binoculars on a neck strap or small enough for a pocket, plus a phone, is the entire list; bags of any kind, tripods, monopods, selfie sticks, earphones, headphones, hats, food, drink and strollers stay behind in the dedicated lockers on the 46th floor (32 by 37.5 by 43 centimeters, about 13 by 15 by 17 inches). If what you are wearing has no pockets, the information counter will lend you a bag to carry those things out in.source2026-08-11
Eating and drinking happen in two places and nowhere else: the cafe and bar on the 46th floor (Paradise Lounge) and the seasonal rooftop bar (THE ROOF SHIBUYA SKY). You cannot carry food or drink in at all, and the operator explicitly refuses even chewing gum. The rooftop bar runs April 29 to December 25 in 2026 — 4 p.m. to 10 p.m. from April through October, 5 p.m. to 10 p.m. in August, 3 p.m. to 9 p.m. in November and December — and nobody under 20 may use it.source2026-08-11
The operator warns about its own entrance, saying outright that people constantly confuse this with the sky lobby on the 11th floor of a neighboring building (Shibuya Hikarie). The ticket counter and the gate are on the 14th floor of Shibuya Scramble Square, and the quickest way up is the dedicated elevator outside on the first floor, which skips the second floor on weekends, public holidays and busy days.source2026-08-11
For something to take home there is the photo service at the roof edge, staff shooting from 10 a.m. to 10 p.m. with sales until 10:30 and pickup at the photo counter on the 45th floor — 1,500 yen mounted, 1,800 with the data, or 4,500 and 4,800 yen for a frame carrying a Hachiko charm — plus souvenir medals in three designs at 200 yen each by the shop on the 46th floor.source2026-08-11
The roof runs a stargazing program about once a month, hosted by the building's operating company, with a telescope maker supplying the instruments and the commentary. That maker published the April 2026 to March 2027 schedule on February 3, 2026, with a different target each month — Jupiter and the moon in April, the Big Dipper and Venus in May, Saturn and the autumn constellations in October, the Andromeda galaxy and the Pleiades in November. Sessions run in the evening, mostly 7 p.m. to 9 p.m., with earlier starts in September, November and December; bad weather pushes them to a backup date and cancels them outright if that fails. Audio guidance is voiced by Yuki Kaji from April 2026. The announcement gave no prices, and what is actually running now needs checking on the official site.source2026-08-11

Basics

Fee：There are only two fares — adult, meaning 12 and over, and child, meaning 11 and under plus 12-year-olds still at elementary school. Children of 5 and under, and 6-year-olds not yet at school, go free. The adult fare changes with the entry time and with where you buy it: bought on the web it is 2,700 yen for entry up to 14:59 and 3,400 yen from 15:00; bought at the 14th-floor counter it is 3,000 yen up to 15:00 and 3,700 yen from 15:00. The child fare is a flat 1,200 yen and is sold only at the counter on the day, with the child present. The disability fare is a refund, not a cheaper ticket, and it only works if you bought through the official Webket site or through Trip.com, KKday or Klook: show the certificate at the 14th-floor counter just before you go in and half of what you paid comes back, one carer included. Some ticket types are excluded and it cannot be combined with any other discount. There is no group booking and no group discount. The annual passport is 10,000 yen a year, but new sales are suspended and only renewals are being takensource 2
Hours：Open 10:00 to 22:30 every day, with last entry at 21:20; the ticket counter on the 14th floor is also open 10:00 to 21:20, and nobody is let in after 21:20. The only regular closing day is 1 January. Temporary closures and shortened hours do happen and are announced on the official site. Once you are inside there is no time limit, but you cannot go out and come back in. The rooftop can be closed at any time for weather. The Crossing Light show runs on the hour and half hour from 19:00 every day, and the photo service on the rooftop is staffed 10:00 to 22:00 with sales until 22:30source 2
Booking：Booking is not compulsory — the 14th-floor counter sells the same two weeks of dates as the web — but tickets are dated and timed in 20-minute slots, and for anyone aged 12 and over those slots sell out: when the web is sold out the counter is sold out too, so the official site recommends buying online in advance. Tickets go on sale at midnight Japan time two weeks before your date. Children's tickets work the other way round: the 1,200 yen child ticket is sold only at the 14th-floor counter, the child has to be there in person, and it is still sold on the day even when everything else is sold out — so a family always ends up queueing at the counter. Anyone 11 or under must be with a guardian who holds a ticket. You cannot change the date or time of a ticket. Cancellation is narrower than it sounds: only web tickets that the official site calls eligible can be canceled free, and only until the day before; on the day itself the sole exception is a rooftop that is closed at your entry time and a ticket you have not used yet, and even that closes once you are a certain time past your slot. A single payment cancels as a whole — five tickets bought together cannot be cut down to two. Counter tickets cannot be canceled at all. Arrive inside your printed 20-minute window: come late and you may be made to wait, refused, or charged the difference if the price band has changedsource 2 Official booking site ↗
Note: the rooftop can close without notice in rain, wind, snow, lightning or extreme heat. The indoor 46th-floor gallery stays open, and if the roof is shut at your entry time you can cancel an eligible web ticket free of charge as long as you have not gone in — but not once you are a certain time past your slotsource

Basics in detail (5)

other

The roof closes without notice for rain, strong wind, snow, lightning or extreme heat, while the indoor gallery on the 46th floor keeps running — and if the roof is shut at your assigned entry time and you have not gone in yet, an eligible web ticket can be canceled free, though not once too much time has passed.source2026-08-11
Open 10 a.m. to 10:30 p.m. daily, with last entry at 9:20 p.m. — the hour the 14th-floor ticket counter stops selling and after which nobody is let in. The only regular closure is New Year's Day, with occasional unscheduled closures and shortened hours announced on the official site. There is no limit on how long you stay once inside, but stepping out ends the visit, and the roof can close for weather at any time. The column of light runs on the hour and the half hour from 7 p.m., and the rooftop photo service works 10 a.m. to 10 p.m. with sales until 10:30.source2026-08-18
There are two brackets: adult for 12 and over, child for 11 and under (which includes a 12-year-old still in elementary school). Children 5 and under go free, and so does a six-year-old who has not started school. The adult price moves with the entry time and with where you buy it — 2,700 yen online for entry before 3 p.m. and 3,400 from 3 p.m., or 3,000 and 3,700 yen at the 14th-floor window. The child ticket is 1,200 yen, sold same-day at that window only and only with the child there. The disability rate is a refund rather than a cheaper ticket, handed over at the 14th-floor counter just before you go in — half of what you paid, for the visitor and one companion, on tickets bought through the official system or an authorized reseller, with some ticket types excluded and no stacking with other discounts. There are no group bookings and no group rate, and the 10,000-yen annual pass (8,000 to renew) is currently open to existing holders only.source2026-08-18
Booking is not required, since the 14th-floor window sells the same two weeks ahead as the website, but entry runs in 20-minute slots and anyone 12 or over can find it sold out. The window goes whenever the website goes, which is why the operator recommends buying online in advance; sales open at midnight Japan time two weeks before your date. Children work the other way: the 1,200-yen child ticket is sold only at the 14th-floor counter with the child present, though it stays available on the day even when everything else has gone — so a family always has one line to stand in. Anyone 11 or under must be with an adult holding a ticket. Dates and times cannot be changed, and cancellation is narrower than it looks: free until the day before on eligible web tickets only, with the single same-day exception being a roof closed at your assigned entry time before you have gone in, and even that expires once enough time has passed. A cancellation takes the whole payment, so you cannot buy five and drop three, and window tickets cannot be canceled at all. Go in within the 20 minutes printed on the ticket, because arriving late can mean waiting, refusal, or paying the difference if the band has changed.source2026-08-18
A seasonal rooftop bar (THE ROOF SHIBUYA SKY) operates up on the open observation deck, with sofa seating and standing tables, and two things about it matter to a family — nobody under 20 may use it, accompanied or not, and it shuts whenever the roof shuts.source2026-08-11

Once you've decided

See places nearby

The tower above Shibuya Station carries this deck to an open rooftop 229 meters up. Its edge looks down on the scramble crossing, which is what most people come for, and it usually has a queue. Behind it, a corner called Cloud Hammock is for lying on your back and watching the sky. The floor below is indoors: corridors of light and Shibuya's own data, with one installation built to be touched.

Stroller friendly	Yes	You can come with a stroller and push it as far as the 46th floor, but you cannot take it out onto the roof. The roof only accepts the building's own loan strollers, collected from the information counter on 46F, and even with one of those you cannot enter parts of the roof including the helipad. The official notes recommend a baby carrier instead. Two more things the official notes say: staff will show you to the priority elevator if you are with a stroller, a wheelchair or unsteady on your feet, because there are stairs and escalators on the way; and carrying a child in your arms or on your shoulders while entering, viewing or moving around is refused as dangerous. Bags of any kind are also barred from the roof, so whatever hangs off the stroller goes into the 46F locker	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com
Diaper changing table	Yes	Two changing tables in the Baby Room on the 46th floor, inside the paid area. Before the gate, the building itself has changing tables on floors 4, 6, 9 and 14 from 10:00 to 21:00, and a bigger Baby Care Room on the 13th floor open 10:00 to 23:00 — worth using on the way in, because there is no re-entry once you go through	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Nursing space	Yes (1)	One nursing space, in the Baby Room on the 46th floor, with a bottle warmer beside it. It is the only one inside the paid area, so it can be taken when you need it. Before the gate, the building's own Baby Care Room on the 13th floor has three nursing spaces and is open 10:00 to 23:00	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Indoor / outdoor	Indoor & outdoor	Both. The 46th-floor gallery is indoors and the rooftop stage is open air, and they behave differently in bad weather: for safety the rooftop is closed in strong wind, rain, snow, approaching thunderclouds, photochemical smog or extreme heat, without notice. The indoor gallery stays open on those days, and if the roof is shut at your entry time you can cancel an eligible web ticket free before going in — though not once you are a certain time past your slot	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Family restroom	Yes	An accessible restroom on the 46th floor inside, fitted for ostomates — the official page gives the floor but not how many. Before the gate, the building has accessible restrooms on B1F, 3F to 7F and 9F to 14F, and those carry a child toilet seat, a baby chair, a changing table and a changing platform; the one on 3F also has a full-size adult changing bench	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Diaper disposal bin	Not checked yet	Not stated. The official information page lists what the 46F Baby Room holds — nursing space, two changing tables, a bottle warmer — and says nothing about a bin for used diapers (2026-08-11)
English support	Not checked yet	Not stated for the venue itself. The official site has a language switch and publishes its ticket-cancellation guide as PDFs in English, simplified and traditional Chinese and Korean, but whether the signs inside or the staff work in English is not stated (2026-08-11)
Outside food allowed	No	You cannot bring food or drink in at all — the official entry notes ask you to refrain from bringing any, and add that even chewing gum is firmly refused. Eating and drinking inside is limited to the cafe and bar Paradise Lounge on the 46th floor and the seasonal rooftop bar; everywhere else it is not allowed. Food and drink are also on the list of things that cannot go up to the roof. There is no exception written for baby food, and nursing is a matter for the 46F Baby Room	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Kids' toilet seat & step stool	Not checked yet	Not stated for the 46F restroom, which the official page describes only as accessible and fitted for ostomates. The building's own accessible restrooms — B1F, 3F to 7F, 9F to 14F, all before the gate — do carry a child toilet seat and a baby chair, so the 14th-floor one just outside the entrance is the practical answer on the way in (2026-08-11)
Elevator	Yes	Yes, and staff will take you to it. The official entry notes say there are stairs and escalators on the route and that they will show anyone with a stroller or wheelchair, or unsteady on their feet, to a priority elevator — ask the nearest member of staff. The ride up from the 14th floor is itself an elevator, the Transition Pod, with images on the ceiling and surround sound; the last leg from 46F up to the roof is an escalator. To reach the 14th-floor entrance in the first place, the official advice is to use the SHIBUYA SKY elevator outside the building on the 1st floor. Note that it does not stop at 2F on weekends, public holidays or when busy	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com
Stroller rental	Yes	Yes, but only for the roof. The loan strollers are the only ones allowed out onto the rooftop, and they are handed out at the information counter on the 46th floor. No booking is taken, you show ID, numbers are limited, and the child has to weigh 18 kg or less and be able to sit up unaided. Even with a loan stroller you cannot enter parts of the roof including the helipad. Before the gate there is a separate service: the building lends strollers free from the 2nd-floor information counter, 10:00 to 21:00, for children from one month to four years, and those may not be taken out of the building	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com
Child switch (rider swap)	Not checked yet	No such scheme is described. There is no ride here with a height or age limit that one parent would have to sit out, and the official pages say nothing about swapping. What does exist instead is the rooftop rule: with a stroller you cannot enter parts of the roof, so the parent pushing may end up waiting there (2026-08-11)
Steps & slope caution	Many steps	The official entry notes warn twice. There are stairs and escalators on the route, and staff will show anyone with a stroller or wheelchair to a priority elevator if you ask. And parts of the route are deliberately kept dark for the lighting design — 'please take particular care on the stairs'. Walking sticks and crutches are fine. The last leg from the 46th floor up to the roof is an escalator, and the roof itself is where a stroller has to be swapped for a loan one	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Nursing rooms	Yes (1)	One, inside the Baby Room on the 46th floor	Web-checked	checked Aug ’26	shibuya-scramble-square.com
Diaper changing tables	Yes (2)	Two, in the Baby Room on the 46th floor	Web-checked	checked Aug ’26	shibuya-scramble-square.com
Hot water for formula	Yes	A bottle warmer is in the Baby Room on the 46th floor. The building's Baby Care Room on the 13th floor, before the gate, has one too	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com
Fathers welcome	Not checked yet	Not stated. Neither the SHIBUYA SKY information page nor the building's own page says whether fathers may use the baby room or the nursing space (2026-08-11)
Microwave	Not checked yet	Not stated. The official list of what the 46F Baby Room holds is nursing space, two changing tables and a bottle warmer — no microwave is mentioned (2026-08-11)
Room privacy	Not checked yet	Not stated. The official page names a Baby Room with a nursing space inside it but does not say whether that space is a closed cubicle or a curtained booth (2026-08-11)
Lost-child supportExtra info — guide only	Not checked yet	Not stated for the observatory itself. The information counter on 46F handles guidance and lost property, and lost items are searched through a service called find, but nothing on the official SHIBUYA SKY pages describes what happens if a child goes missing. The building around it does have paging: the Shibuya Scramble Square information counters on B2F and 2F handle in-house announcements including lost children, 10:00 to 21:00, on 03-4221-4280 (2026-08-11)
Crowding (guide)Extra info — guide only	Yes	The official site does not publish a crowding chart, but it does publish today's state on its top page: today's hours and last entry, a line reading that today's tickets have sold out when they have, and an open/closed panel with three rows — rooftop, indoors, and the rooftop bar. The indoor row is the one that matters on a bad day, because it stays open when the roof does not. Beyond that the rules themselves tell you how crowded it gets. Entry is in 20-minute slots; for anyone 12 and over, if the web is sold out the counter is sold out too, and tickets only go on sale two weeks ahead. Entry is restricted when busy. Turn up late for your slot and you may be held back, refused, or charged the difference. Even tripods and selfie sticks, allowed indoors on 46F, are refused when it is crowded, and getting from the 14th-floor gate up to the rooftop bar can take a while at busy times	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com
Stroller access notesExtra info — guide only	Yes	Three things to settle before the gate. First, where the entrance is: the ticket counter and gate are on the 14th floor of Shibuya Scramble Square, and the official page warns that people very often turn up at the Sky Lobby on the 11th floor of Shibuya Hikarie by mistake. Use the SHIBUYA SKY elevator outside the building on the 1st floor; it does not stop at 2F on weekends, public holidays or when busy. Second, luggage. Staff check bags at the entrance, and the roof takes no bag of any kind, so a family arriving with things has three places to put them: the small rooftop locker on 46F (H320 x W375 x D430) for what the roof will not take; the coin lockers on the building's 1st floor, 10:00 to 21:00; and, for a suitcase, the left-luggage desks the official page names — the tourist center on the 1st floor of Shibuya Fukuras, which also gives you half-price drinks on a SHIBUYA SKY ticket, and Hikarie Conference on the 11th floor of Shibuya Hikarie, which must be booked ahead. The building itself states it has no left-luggage counter and no large coin lockers, and the official advice is to leave big bags near the station before you come. Third, the stroller: you can push it to the 46th floor but not onto the roof, so decide there whether you are borrowing the house stroller, using a carrier, or staying indoors. There is no parking lot, no bicycle park and no drop-off point at the building	Web-checked	checked Aug ’26	shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com shibuya-scramble-square.com
Official family-friendly certificationExtra info — guide only	Not checked yet	No certification mark from a local authority or third party is shown on the official pages (2026-08-11)
Quietness (guide)Extra info — guide only	Not checked yet	Not stated. The official pages say nothing about noise or quiet. The nearest thing is the rooftop bar's own line that it is a place for a calm, special stretch of time — but that bar refuses anyone under 20, so it is not an answer for families (2026-08-11)

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