Roppongi Hills

Before you go

• The open-air Sky Deck is not like the indoor deck: a 2016 post says it opens only on fine days when the wind is not too strong, though one mother found it open on a windy day, so check at Tokyo City View on the day; a 2025 guide also says it has stairs and turns away strollers, wheelchairs and children who cannot walk on their own, though one mother went up with her baby in a carrier, so ask at the counter if your child is small. To go up, you leave your bags behind and carry only a phone or camera, so put on a jacket first; one girl felt cold on a windy summer night but could not wear the one left with her bags. The center of the deck is off-limits. Below it on the 52nd floor, large items such as suitcases and umbrellas cannot be taken into the deck or the Mori Art Museum, but there are free lockers (the ¥100 coin comes back), a luggage space with a wire lock in the stroller parking area, and a free water refill station for your own bottle. The museum on the 53rd floor is reached by escalator from the 52nd floor; the floor maps show only the escalator, though the museum says strollers can be used on both the 52nd and 53rd floors, so ask staff how to bring yours up. In the galleries, the museum asks you to hold small children's hands. The galleries are kept at a set temperature and humidity to protect the works and can feel cold in summer, so the museum suggests a jacket.
• The observation deck costs ¥2,400 for adults and ¥1,100 for children aged 4 through junior high at the counter (online ¥2,200 and ¥1,000; prices change by period), and children 3 and under are free. Tickets are for a set date and time, but you can walk in when same-day slots are free; the deck is open 10:00–22:00 (last entry 21:30). In 2026 it is closed on October 27 and November 10–12, and on October 28–30 and November 4–9 part of it (Sky Gallery 2) is shut, so counter tickets drop to ¥2,000 and ¥800. The Mori Art Museum is closed September 24–October 30, 2026; its Mariko Mori exhibition (October 31, 2026–March 28, 2027) is free for children of junior-high age and under (adults ¥2,800 on weekdays and ¥3,000 on weekends and holidays at the counter) and open 10:00–22:00, Tuesdays until 17:00. The museum's counter sells same-day tickets only, so to book ahead, buy online from the museum, Asoview!, Trip.com, Klook or ART PASS; the counters take Mastercard, Visa, JCB and American Express. The deck and museum ticket counter is on Mori Tower 3F, and the entrance is the Museum Cone on Hillside 2F, where a direct elevator goes up to the 52nd floor.
• The Hibiya Line's Roppongi Station connects through its concourse at exit 1C, 3 minutes from the museum and deck entrance: three escalators rise to Mori Tower 2F, and with a stroller, the A elevator at the back right from exit 1C goes up to the same floor (2022 barrier-free map). The Hibiya Line's only elevator to street level comes up on the Roppongi Hills side, but on the Oedo Line, one mother found that Roppongi Station's elevator comes up only on the Tokyo Midtown side, and the official guide lists exit 7, which has an elevator, as a 7-minute walk; exit 3 involves stairs. One mother coming from the Oedo Line found no elevator route straight to the Hills and walked from the Midtown side above ground; another, changing lines with a stroller walked above ground from Midtown to the Hills and back in winter, and her baby cried hard on the main road. Other elevator exits are Azabu-juban Station on the Namboku Line (exit 5, 7 minutes) and Nogizaka Station on the Chiyoda Line (exit 2, 13 minutes). Airport limousine buses stop at Grand Hyatt Tokyo inside Roppongi Hills (from Haneda about 80 minutes, adults ¥1,150, children ¥580), the taxi stand is on Mori Tower 1F, and parking is ¥200 per 15 minutes with no daily maximum (except P3).
• Roppongi Hills sits on a long, gentle slope, and the official guide maps it on three stroller-friendly levels: 66 Plaza (Mori Tower 2F), Roppongi-dori level (Mori Tower 1F) and Keyakizaka level (Hillside B2F). Even so, one mother found the stroller routes complicated, and when lost, she found that heading for the plaza with the giant spider sculpture Maman sorted it out. The elevators are named by letter; G (in the Museum Cone) and S are nearest the museum and deck, and G is busy with long waits (2022 barrier-free map), though one mother found almost no elevator waits on a weekday morning. Free strollers for newborns up to children under 22 kg (luggage under 10 kg) are lent at General Information on Mori Tower 2F, 10:00–20:00, to be back by 20:30; bring ID such as a passport, use them only inside Roppongi Hills, and note that numbers are limited. The same desk, with English-speaking staff, handles lost children 10:00–21:00.
• There are three nursing rooms: in the Oyako Rest Room on Hillside B2F (10:00–21:00), and on Hillside B1F and West Walk 5F (both 11:00–21:00). The Oyako Rest Room is free and for families with children aged 0–6, but it has no staff, so a parent stays with the child; inside are hot water for formula, a microwave, kids' chairs for baby food, 2 nursing spaces and 3 changing tables. Strollers stay at the parking by its entrance, and in 2022 one family found the play area limiting numbers and could not always get in, and three families nearly fill the playroom. Around the complex, most family restrooms on each floor have changing tables, but not all, so check the equipment signs on the door; the nursing rooms on Hillside B1F and B2F have diaper bins. Next to the G elevator on Hillside B2F, the kids' toilet (10:00–21:00) has child-size toilets, child sinks and a changing stand.
• Eating and drinking are not allowed in the deck or museum, gum and candy included, but you can eat at the cafés and restaurants on the 52nd floor, and the shared rest areas are free for anyone's picnic lunch, with tables at O-yane Plaza and Roppongi Hills Arena, among others. Some restaurants and cafés have kids' menus, listed with allergens in the official Kids Guide, and McDonald's in West Walk has plenty of baby chairs. Even so, check before you pick one: Adesso in West Walk does not allow strollers, 37 Steakhouse & Bar turns away preschoolers at weekday dinner, and on one summer-holiday Friday evening one family found every restaurant they tried fully booked. Baby food, including additive-free baby meals, is sold at Grand Food Hall in Hillside. Outdoors, Sakura-zaka Park (the Robot Park), the playground across a bridge from Roppongi Hills, was under full reconstruction in August 2026 with only its yellow roller slide in use, so check before promising it. For time to yourselves, Kids Square, the childcare room on West Walk 6F, takes children from 3 months to grade 6 by booking. Around Keyakizaka Street, crowds and traffic are expected in the Christmas season, and ball games, skateboards and drones are banned on the grounds.