Keio Plaza Hotel Sapporo
SaveA 22-floor hotel five minutes from Sapporo Station, with a 300-space parking garage attached.
Parents on the hotel's staff designed a room with a shoes-off living area, a baby gate and a slide.
MoreWhat kind of place
The hotel runs from one basement level up to the 22nd floor, with guest rooms on floors 5 through 21 and a five-story garage for about 300 cars attached to the building.
The top floor holds one of the two breakfast rooms (the other is the first-floor buffet), a teppanyaki grill and a Japanese restaurant with private rooms.
Down in the basement there is a sports and fitness club with a pool, gym and sauna, 3,300 yen per visit for hotel guests, though it is open only from age 16, so younger children cannot swim there.
Hotel staff who are parents themselves came up with the family room: it has a baby gate between the shoes-off living space and the rest of the room, and a microwave for warming baby food and sterilizing bottles.
Sources and evidence (20)
- There is a nursing room on the second floor, inside the women's restroom, open from 10:00 a.m. to 6:00 p.m.source
- Because the nursing room sits inside the women's restroom, the hotel asks men not to go in.source
- Every room has an air purifier with a humidifier function; the tank is kept empty for hygiene, and separate humidifiers are lent free of charge.source
- Free Wi-Fi covers the whole hotel, and staff will give you the password.source
- The parking garage is a five-story drive-up structure connected to the building, with about 300 spaces and open 24 hours; overnight guests pay 2,000 yen per car per night, valid until noon on the day they check out.source
- Luggage is held free of charge both before check-in and after check-out, though after check-out only if you pick it up the same day.source
- Smoking areas are on the first basement level, the first floor and the third floor.source
- The building runs from one basement level to the 22nd floor, with guest rooms on floors 5 through 21; the 22nd floor holds the breakfast room (Pegasus), a teppanyaki restaurant (Yamanami), a Japanese restaurant with private rooms (Miyama) and the club lounge.source
- The first basement level has a sports and fitness club (Pent Cept) with a pool, gym, sauna and baths; hotel guests pay 3,300 yen per visit, and use is limited to ages 16 and over.source
- A shop on the first floor sells Hokkaido specialties along with everyday items you may need on a trip.source
- A Toyota Rent a Car desk is on the first floor, and the parcel counter there (Yamato Transport, 7:30 to 11:30 a.m. and 3:00 to 7:00 p.m., mornings only on Mondays) can ship your luggage.source
- The Welcome Baby and Kids family stay plan uses a standard large twin room on the 11th floor, 33.2 square meters, and includes breakfast; hotel staff who are mothers and fathers themselves came up with it.source
- The room on that plan has a living space where you take your shoes off, with a baby gate between it and the shoes-on area.source
- That plan puts two beds, each 120 cm wide, together with no gap between them, one side pushed against the wall and a bed guard fitted on the living-space side.source
- The room on that plan also comes with a diaper pail, a microwave for warming baby food and sterilizing bottles, a child's chair with a tray, children's hangers and a step stool.source
- That plan is for one or two adults with children under elementary-school age.source
- The restaurants have high chairs, children's tableware (fork, spoon and plate) and paper bibs.source
- You can choose between two breakfast venues: the first-floor buffet and party hall (Glass Seasons) and the 22nd-floor restaurant (Pegasus).source
- Family-sized guest rooms include a standard triple (31.4 square meters, for one to three people) and a standard family room (37.1 square meters, for one to four people, with two unit bathrooms).source
- The hotel's official website has English pages.source
With kidsThe part that matters
If your children still have energy left after a day out in Sapporo, one guest room here is built to be played in: you take your shoes off at the door, and inside there is a slide and building blocks.
The room is sold as its own booking plan, for one or two adults with children who have not started elementary school yet (in Japan that means under 6), so choosing that plan by name is what gets you the room.
Breakfast comes with high chairs and kid-size plates, and the first-floor buffet has a rice omelet just for kids. Sapporo Station is a five-minute walk away, and the Clock Tower and Odori Park are both within ten minutes.
Sources and evidence (4)
- The room on the Welcome Baby and Kids family stay plan has a slide, building blocks, a DVD player, picture books and puzzles, though the hotel does not lend out DVDs.source
- Three generations with two sisters: two large beds on the 9th floor, free co-sleeping, and two washbasins in the room.source
- With a 7-year-old on the 8th floor: the beds are twins, not a double, so a small child could roll into the gap.source
- A family of four: the 1F buffet runs 6:00-10:30 (last entry 10:00); the 22nd-floor Japanese set, 7:00-10:00.source
By age0-1 / 2-3 / 4-6
- Ages 0-1The room used for the Welcome Baby & Kids plan, designed by parents on the hotel's own staff, is an 11th-floor standard large twin of 33.2 m2 with a living area you take your shoes off to use and a baby gate between it and the shoes-on part. Two 120 cm beds are pushed together with no gap in Hollywood style, one side against the wall and a bed guard on the living-area side. The room has a microwave for warming baby food and sterilizing bottles, and a bin for diapers.The nursing room is next to the women's powder room on the 2nd floor, open 10:00-18:00; since it sits inside the women's powder room, men are asked to refrain from entering. A baby bed 110 cm long and about 60 cm wide, for children under about one year old, is free on request when you book, though the layout of some rooms leaves no space for it. Bed guards and diaper bins are lent out too, in limited numbers, so contact the hotel in advance. The free B-type stroller loan is suspended in bad weather and through the winter season. There are stairs between the parking elevator and the lobby floor, so hand your luggage to the staff at the main entrance.
- Ages 2-3The same room has a slide, building blocks, picture books, puzzles and a DVD player. There is a kids' chair with a tray and a step stool, so a child has their own seat to eat at in the room. Children's pajamas come in a small size for roughly ages 2 to 5, and the restaurants have baby chairs, children's tableware (fork, spoon, plate) and paper bibs.A toilet seat reducer can be borrowed (limited number, contact in advance). No DVDs are lent, so bring whatever you want to play. Children's slippers come in one size only, 16 cm. The plan takes one or two adults with children below elementary-school age. The whole hotel is barrier-free, with universal restrooms on B1 and the 3rd floor.
- Ages 4-6Breakfast can be taken either at Glass Seasons on the 1st floor or Pegasus on the 22nd. Glass Seasons has an omurice made for children only, omelettes cooked in front of you, ice cream, and an asa-zushi of Hokkaido seafood and vegetables. Rooms on the north side of the hotel look out on the railway. Sapporo Station is five minutes away on foot, and the Clock Tower, the former Hokkaido Government Office (the Red Brick Office) and Odori Park are all within ten.The Welcome Baby & Kids plan with the slide takes one or two adults with children below elementary-school age, so six is the last year for it. Other family rooms include the Standard Triple (31.4 m2, 1-3 people) and the Standard Family (37.1 m2, 1-4 people, two unit baths). Children's pajamas come in a large size for roughly ages 5 to 9, and slippers in 16 cm only. The Pent Cept sports and fitness floor on B1 (pool, gym, sauna and bath) is for ages 16 and over, so plan any swimming somewhere else. Early check-in and late check-out cost 1,000 yen including tax per person per hour.
By weatherRain, heat, cold
- Rainy dayIt is indoors. The building runs from the first basement to the 22nd floor — guest rooms on floors 5 to 21, and the Pegasus breakfast room and Yamanami teppanyaki restaurant on the 22nd. The five-level self-park garage for about 300 cars connects directly to the building.
- Hot dayNot checked yet
- Cold dayNot checked yet
How was it with your kids?
Not greatGreat
- ElevatorElevator:with conditionsconditions
- Stroller OKStroller friendly:with conditionsconditions
- RentalStroller rental:not checked
- NursingNursing space:with conditionsconditions
- ChangingDiaper changing table:not checked
- Diaper binDiaper disposal bin:with conditionsconditions
- Family WCFamily restroom:with conditionsconditions
- Kids' toiletKids' toilet seat & step stool:with conditionsconditions
- Own foodOutside food allowed:not checked
- EnglishEnglish support:not checked
* Other not checked (11)
Elevator (hotel), Indoor / outdoor, Co-sleeping policy, Child occupancy & connecting rooms, Washing machine, Blackout curtains, Bath style, Public bath diaper policy, Kids' & baby meals, Non-smoking, Allergy support
Green = we confirmed it. Gray = not checked yet. Gray with a line through = the place does not have it.
Worth a look before you go
Japanese · opens translatedFirst-hand
Three generations with two sisters: two large beds on the 9th floor, free co-sleeping, and two washbasins in the room.
2022 Hokkaido with the kids, Sapporo (1): Haneda, Sapporo, Eniwa, JAL, Keio Plaza Hotel Sapporo
Japanese · opens translatedFirst-hand
With a 7-year-old on the 8th floor: the beds are twins, not a double, so a small child could roll into the gap.
Keio Plaza Sapporo stay diary: the breakfast [a Sapporo hotel pick, with kids]
Japanese · opens translatedFirst-hand
A family of four: the 1F buffet runs 6:00-10:30 (last entry 10:00); the 22nd-floor Japanese set, 7:00-10:00.
[Stay report] The breakfast buffet at Keio Plaza Hotel Sapporo: morning sushi, Hokkaido dishes, and how it works with kids
Keio Plaza Hotel Sapporo · Links & reads ▾
Where to go next
Where it is
2-1 Kita 5-jo Nishi 7-chome, Chuo-ku, Sapporo-shi, Hokkaido 060-0005source
Before you go
- Late check-out depends on how full the hotel is that day, so it cannot always be arranged.source
- Wheelchairs for use inside the building are lent free of charge at the first-floor front desk, in limited numbers, and you need to contact the hotel first.source
- A lightweight stroller is lent free of charge, but numbers are limited, so ask the hotel in advance. The hotel does not lend them in bad weather or over the winter season, so check whether your dates count as winter.source
- A diaper pail is lent out, in limited numbers, if you contact the hotel in advance.source
- A toddler training seat that fits on top of the regular toilet is lent out, in limited numbers, if you contact the hotel in advance.source
More notes (3)
- A crib 110 cm long and about 60 cm wide, suitable for babies under roughly one year old, is provided free of charge; request it when you book, since some room layouts cannot take one.source
- Bed guards are lent out, in limited numbers, if you ask in advance.source
- Vehicles in the garage are limited to 2.1 m in height and 5.0 m in length, and the three wheelchair-accessible spaces on the first level must be reserved.source
Basics
- Fee:Parking ¥2,000 per car per night, until noon on the day you check out. The basement pool, gym and sauna cost ¥3,300 per visit for hotel guests and are for ages 16 and oversource
- Hours:Check-in 15:00, check-out 11:00 (the plan you book takes precedence if it sets different times). Early check-in and late check-out cost ¥1,000 per person per hour (¥3,000 on the Plaza Floor) and depend on that day's availability; a late check-out past 18:00 is charged as a full extra day's room ratesource
- Booking:Rooms are booked on the official site or by phone (011-271-0111). A crib, a bed guard, a diaper bin, a child toilet seat and a stroller are all lent free but limited in number — ask when you booksourceOfficial booking site ↗
Basics in detail (7)
- Check-in is at 3:00 p.m. and check-out at 11:00 a.m., though if your rate plan sets its own times, the plan's times apply.source
- Early check-in and late check-out cost 1,000 yen per person per hour, tax included.source
- On the Plaza Floor, early check-in and late check-out cost 3,000 yen per person per hour, tax included.source
- The hotel's fourth floor connects by walkway to the fifth floor of the parking garage, so that is the route to use between the garage and the hotel.source
- The address is 2-1 Kita 5-jo Nishi 7-chome, Chuo-ku, Sapporo 060-0005, and the main phone number is 011-271-0111.source
- It is a five-minute walk from Sapporo Station, and the Clock Tower, the former Hokkaido Government Office (the red brick building) and Odori Park are all within a ten-minute walk.source
- Hotel guests get 10 percent off dinner by showing their room key. Hotel members get their own deal instead: 5 percent off plus points.source
Once you've decided
evidence & sources (14)
- Official: Stroller friendly, Diaper disposal bin, Kids' toilet seat & step stool
- Official: High chair, Kids' tableware, Microwave
- Official: Nursing space, Family restroom
- Official: main site
Five minutes' walk from Sapporo Station, this 22-floor hotel sits within ten minutes of the Clock Tower and Odori Park. Parents on the staff designed the Welcome Baby & Kids room, with a shoes-off living area behind a baby gate. A slide, blocks and a microwave for baby food come with it. The first-floor breakfast buffet has an omurice made only for children. Rooms on the north side look out on the railway. A crib, bed guard, diaper bin, child toilet seat and stroller are all lent free.
| Nursing space | Yes (1) | One nursing room, next to the women's powder room on the 2nd floor, open 10:00-18:00. It sits inside the women's room, so men are asked not to enter | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
|---|---|---|---|---|---|
| Family restroom | Yes (2) | Universal toilets on the basement floor and on the 3rd floor | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Stroller friendly | Yes | A type-B stroller is lent free of charge; numbers are limited, so ask in advance. Not lent in bad weather or over the winter season. Note the parking garage elevator reaches the lobby floor by stairs, so leave luggage with staff at the main entrance | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Diaper disposal bin | Yes | A diaper bin is lent for the room; numbers are limited, so ask in advance | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Kids' toilet seat & step stool | Yes | A child toilet seat is lent; numbers are limited, so ask in advance | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Crib rental | Yes | A crib 110cm long and about 60cm wide, for babies under about one year, lent free — say so when you book. Some room layouts cannot take it. Bed guards are lent too, in limited numbers | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Crib age & weight limit | Under about 1 year | The crib is for babies under about one year | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Baby amenity rental | Yes | Children's pajamas in two sizes (about 2-5 and about 5-9), 16cm slippers, a children's bath set with a toothbrush, plus a crib, bed guard, diaper bin, child toilet seat and stroller | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| High chair | Yes | The restaurants have baby chairs, children's tableware (fork, spoon, plate) and paper bibs | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Kids' tableware | Yes | Children's fork, spoon and plate, and paper bibs, at the restaurants | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Microwave | Yes | The Welcome Baby & Kids room has a microwave, for warming baby food and sterilizing bottles | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Steps & slope caution | Barrier-free | The hotel describes itself as barrier-free throughout, with accessible rooms with electric reclining beds and free loan wheelchairs (front desk, 1F). One exception: the parking garage elevator reaches the lobby floor only by stairs | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| English support | Not checked yet | ||||
| Elevator | Yes | There is a parking-dedicated elevator, but stairs remain between it and the lobby floor; staff will take luggage at the main entrance | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Elevator (hotel) | Not checked yet | ||||
| Diaper changing table | Not checked yet | ||||
| Indoor / outdoor | Not checked yet | ||||
| Outside food allowed | Not checked yet | ||||
| Co-sleeping policy | Not checked yet | ||||
| Child occupancy & connecting rooms | Not checked yet | ||||
| Washing machine | Not checked yet | ||||
| Blackout curtains | Not checked yet | ||||
| Bath style | Not checked yet | ||||
| Public bath diaper policy | Not checked yet | ||||
| Pool age & swim diaper policy | Ages 16 and over only | The basement pool, gym and sauna (Pent Sept) are for ages 16 and over; hotel guests pay ¥3,300 per visit | Web-checked | checked Aug ’26 | keioplaza-sapporo.co.jp |
| Kids' & baby meals | Not checked yet | ||||
| Non-smoking | Not checked yet | ||||
| Allergy support | Not checked yet |
